At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an energised shop environment.
- Company: Join Oxfam, a mission-driven organisation making a real difference.
- Benefits: Gain leadership experience, work with amazing people, and enjoy a fun atmosphere.
- Other info: Diverse and inclusive workplace committed to equity and gender rights.
- Why this job: Be the heartbeat of the shop and empower volunteers to thrive.
- Qualifications: Strong leadership skills and a passion for teamwork are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Role of our Shop Managers
Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Key Skills and Competencies required:
- Significant leadership qualities and experience.
- Ability to build, retain and develop a team.
- Strong drive to achieve results through others.
- Ability to delegate, coach and listen.
- Enjoys working with people and has a friendly and approachable manner.
- Ability to manage time under conflicting priorities.
- Ability to demonstrate resilience to the everyday pressures that come with the role.
- Excellent communication skills.
- Ability to motivate self and others.
- High level of motivation, enthusiasm and a sense of fun.
- Open and adaptable to change and able to support others through it.
- Commercial awareness and judgement.
- Ability to establish and maintain successful retail processes and merchandising.
- Ability to understand and interpret basic financial reports.
- IT literacy and numeracy skills.
- Eager and required to adhere to Oxfam’s principles and values as well as the promotion of diversity and gender rights.
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Shop Manager (Westbourne Grove Boutique) employer: Mena Jobs
Contact Detail:
Mena Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager (Westbourne Grove Boutique)
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Oxfam and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a challenging situation. Being able to share these experiences will demonstrate your strong leadership qualities and make you stand out.
✨Tip Number 3
Show off your communication skills! During the interview, be friendly and approachable. Ask questions and engage with your interviewers – this will highlight your ability to connect with others, which is key for a Shop Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also reinforces your enthusiasm for the role.
We think you need these skills to ace Shop Manager (Westbourne Grove Boutique)
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and achieved results, so share specific examples that showcase your ability to lead and inspire others.
Be Personable and Approachable: Since the role involves working closely with volunteers and customers, let your friendly nature shine through. Use a conversational tone in your application to show us that you’re someone who enjoys working with people and can create a positive environment.
Demonstrate Your Commercial Awareness: We’re looking for someone who’s always on the lookout for new business opportunities. In your application, mention any experiences where you’ve successfully identified and acted on such opportunities, as this will show us your commercial mindset.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mena Jobs
✨Know Your Stuff
Before the interview, make sure you understand Oxfam's mission and values. Familiarise yourself with their retail processes and how they empower volunteers. This will show that you're not just interested in the role but also in the organisation's impact.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or delegated tasks effectively. Highlight your ability to create a positive work environment, as this is crucial for a shop manager.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can identify new business opportunities and attract supporters. Think of creative ideas that could boost sales or enhance customer experience in the shop. This will show that you have a proactive mindset.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be friendly and approachable, and remember to listen actively. Good communication is key in this role, so demonstrate that you can engage with both your team and customers effectively.