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- Tasks: Support adults post-hospital stay, enabling their independence and early discharge.
- Company: Join the British Red Cross, a charity dedicated to helping those in crisis.
- Benefits: Enjoy 36 days holiday, flexible working, and a contributory pension.
- Other info: Work in a supportive environment with a commitment to equality and diversity.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSE level education, IT skills, and a full driving licence required.
The predicted salary is between 16914 - 19701 £ per year.
Location: Stoke Mandeville Hospital (requires travel throughout the surrounding areas)
Contract type: 3‑month fixed term contract
Hours per week: 21 (flexibility required as working pattern can vary)
Salary: £16,914 – £19,701 per annum pro rata
As a Service Support Worker you will provide reactive, focused and flexible support to adults following a hospital stay, enabling early discharge when clinical needs have been met. You will assist the Independent Living Service Coordinator by assessing service users’ needs, completing and following a support plan, providing practical and emotional support in the service user’s own home, and signposting to other services where appropriate to enable independent living.
Responsibilities- Assess service users’ needs and complete support plans.
- Respond to referrals from clinicians and health professionals.
- Provide practical and emotional support in the service user’s home.
- Coordinate with external services to maintain a network across health, social care and emergency services.
- Maintain the quality of service and contribute to continuous improvement.
- Education to GCSE level (or equivalent by experience).
- IT literate.
- Full manual‑transmission driving licence holder with access to a vehicle (required to obtain business‑use vehicle insurance).
- Knowledge of services provided by the NHS and social care.
- Professional, diplomatic, and confidential communication skills.
- Flexibility to work outside normal hours.
- Use of full personal protective equipment, including fluid‑resistant face masks, at all times.
- Completion of a risk assessment to confirm suitability for frontline work at onboarding.
- Full vaccination against COVID‑19 with a UK‑approved vaccine (evidence of status or exemption required).
- 36 days holiday (including bank holidays) per annum, pro‑rata.
- Option to purchase an extra 5 days annual leave.
- Up to 6 % contributory pension.
- Flexible working policy.
The British Red Cross helps anyone in the UK, offering support for a wide range of crises. Our values of impartiality and neutrality guide us in assisting millions affected by crisis, while maintaining a culture of integrity and zero tolerance for misconduct. We are committed to equality and diversity. We provide equal opportunities to everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We expect all staff to adhere to our Code of Conduct, which promotes a respectful and inclusive workplace. Applicants will be subject to DBS checks where required and, if driving is essential, appropriate driver checks will be performed. The British Red Cross is a charity incorporated by Royal Charter 1908.
Service Support Worker – Stoke Mandeville in Aylesbury employer: Mena Jobs
Contact Detail:
Mena Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Worker – Stoke Mandeville in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. This will help you feel more confident and prepared when it’s time to shine in front of potential employers.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to highlight your relevant experience and skills during interviews. Show them why you’re the perfect fit for the Service Support Worker position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Support Worker – Stoke Mandeville in Aylesbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Service Support Worker. We want to see how you can provide that practical and emotional support to service users!
Showcase Your Flexibility: Since the working pattern can vary, it’s important to emphasise your flexibility in your application. Let us know how you can adapt to different situations and schedules to meet the needs of our service users.
Highlight Relevant Experience: If you've got experience in health or social care, make sure to mention it! We love seeing candidates who understand the services provided by the NHS and social care, so share any relevant examples in your application.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Mena Jobs
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Service Support Worker. Familiarise yourself with the tasks like assessing service users’ needs and providing emotional support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires professional and diplomatic communication, prepare examples from your past experiences where you've effectively communicated with service users or colleagues. Highlight your ability to maintain confidentiality and handle sensitive situations.
✨Demonstrate Flexibility and Adaptability
The job requires flexibility in working hours and adapting to different situations. Be ready to discuss how you've managed changing circumstances in previous roles. This will show that you can thrive in a dynamic environment.
✨Research the British Red Cross
Understanding the values and mission of the British Red Cross will give you an edge. Be prepared to discuss how your personal values align with theirs, especially regarding equality and diversity. This shows that you’re not just looking for any job, but that you want to be part of their mission.