Account Manager / Executive (Salesforce) - Remote

About the job Are you passionate about building strong relationships and delivering exceptional customer experiences? Do you have a talent for guiding clients through complex processes while leveraging tools like Salesforce to drive success? We’re looking for an experienced Account Executive with a focus on Customer Success to support and grow partnerships in a rapidly expanding property and hospitality sector. This role is offered as a fixed-term 3-month contract with a strong likelihood of becoming permanent based on performance and business needs. Established in 2012, memoryBlue is an award-winning Sales Development, lead generation company in the B2B tech industry. We are proud to be a truly multi cultural global team with multiple offices and remote employees spanning 3 continents. To help innovative businesses grow by identifying high-value opportunities and turning them into lasting partnerships. As an Account Executive , your primary focus will be on Customer Success —guiding clients through their onboarding journey and ensuring their success at every step. Acting as the primary point of contact for clients, building trust and strong relationships. Leading clients through onboarding processes, ensuring they are fully set up and supported. Utilizing Salesforce and other tools to track progress, manage accounts, and optimize workflows. Monitoring client progress and following up to ensure key milestones are achieved. Meet calling and multitouch outreach KPIs Proven experience in a Customer Success , Account Management , or similar role. Strong background in hospitality, property management, or related industries. Expertise in Salesforce (SFDC) and familiarity with customer success tools and systems. Outstanding communication, relationship-building, and problem-solving skills. A proactive approach to identifying client needs and delivering exceptional service. Strong organizational skills and the ability to manage multiple accounts simultaneously. Strong written, verbal, and phone skills. Remote working: Clear Pathways to Growth: Fast-track your career with structured learning and promotion opportunities. Join a supportive, multicultural community that celebrates success. Regular company events: such as our summer and Christmas parties. Previous events include trips to Ascot Race Course and boat parties – we know how to have fun. (As well as receiving financial bonuses as you climb our internal career ladder, we have many other incentives to reward you for your work. Company pension contribution Private Medical Insurance Health Cash Plan Life Assurance/Death in Service pay Enhanced maternity/paternity pay Salary Sacrifice Workplace Nursery Scheme Salary Sacrifice Financial Pension Advice Competitive annual leave with yearly increase up to 33 days