NURSING SERVICES TECHNICIAN

Benefits include Medical, Dental, Life, Retirement, and Paid Time Off.

Compensation Range: $17.99 to $23.99

Position-Specific Performance Expectations, Duties, And Responsibilities:

• Greets patients and visitors.
• Facilitates communication within the unit and organization.
• Assists the healthcare team in accurately maintaining patient medical records.
• Assumes responsibility and accountability for facilitating, communicating, and collaborating with the team to meet the physical and emotional needs of the patient.
• Assists physicians and nurses and/or performs technical procedures delegated within the scope of practice.
• Utilises critical treatment skills such as phlebotomy, wound irrigation and dressing, EKGs, and specimen collection.
• Will work through a competency list to include patient care tech skills, documentation, and all treatments or procedures listed above upon orientation.
• Observes and reports any changes in patient condition or behaviour to the RN or physician.
• Assists with patient flow and keeps the department and patient rooms clean, stocked, and orderly.
• Performs clerical duties including admission orders, filling out appropriate forms, arranging for patient transfers, and communicating with interdisciplinary teams.
• Politely answers the telephone and communicates information to the appropriate personnel or family.
• Directs calls to the appropriate person/department.
• Documents accurately and consciously the needs of the unit.
• Communicates clearly, honestly, appropriately, and promptly with patients, families, and care team members.
• Completes documentation with accuracy according to facility guidelines.
• Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast-paced environment.
• Respects the confidentiality of patient information and adheres to HIPAA and facility guidelines.
• Demonstrates caring attitudes and behaviours to develop therapeutic relationships.
• Demonstrates respect, equity, and empathy in actions and interactions with culturally diverse and vulnerable patients.
• Demonstrates knowledge of facility safety procedures.
• Performs other duties as assigned.

Organization-Specific Performance Expectations, Duties, And Responsibilities:

• Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
• Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
• Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
• Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
• Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
• Maintains strict patient confidentiality at all times.
• Reports to work punctually and completes assigned duties within established timeframes.
• Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
• Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
• Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.

Qualifications:

• Must be at least 18 years of age (21 for positions requiring driving, with a valid driver's license).
• Must be legally authorized to work in the United States.
• Must successfully pass a background check.
• Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
• Must complete an Employee Health meeting prior to starting employment.

Education, Licensure(s), and Certification(s):

• Certified Nursing Assistant (C.N.A.), Medical Assistant (MA), Emergency Medical Technician (EMT), or Licensed Practical Nurse (LPN) encumbered license.
• Basic Life Support (BLS) certification.

Experience:

• Clerical experience.
• Clinical bedside experience.