At a Glance
- Tasks: Lead PR campaigns for top restaurant and hotel brands, managing client relationships and team delivery.
- Company: Dynamic London agency with a vibrant culture and a focus on hospitality PR.
- Benefits: Competitive salary, hybrid working, generous leave, and exciting team socials.
- Other info: Join a creative team passionate about hospitality and culture.
- Why this job: Shape the future of hospitality media while working with industry leaders and influencers.
- Qualifications: 4+ years in PR, strong media network, and excellent leadership skills.
The predicted salary is between 40000 - 45000 £ per year.
MeMo is a London based agency, made up of digital marketing specialists, social media experts, seasoned PR professionals, and creative content creators. We partner with leading restaurant & hotel brands and dynamic independents, shaping their communication strategies to help them stand out in a competitive market. We take pride in fostering a vibrant company culture with regular team gatherings, great perks, a strong work-life balance, and professional development opportunities designed to support both personal and career growth.
The Role: As we continue to grow our Media division, we’re looking for a Senior Account Manager with proven hospitality PR experience to lead a portfolio of key client accounts. You’ll be the strategic lead across PR and influencer campaigns, bringing a clear editorial lens, digital awareness, and exceptional client management to everything you do. You’ll also manage a small team, oversee campaign delivery end-to-end, and act as a media authority within the agency – helping to guide client strategy, support junior development, and drive results that stand out. This is an exciting opportunity for a confident, commercially minded communicator who understands both the principles of great PR and the evolving media mix – from broadsheet journalists to TikTok creators and everything, and everyone, in between.
Key Responsibilities:
- Client Management: Serve as the main point of contact for clients, building strong relationships and ensuring their PR objectives are met.
- Strategic Planning: Develop and execute integrated PR strategies, combining traditional and next‑gen media approaches to secure impactful press and influencer coverage.
- Press & Influencer Relations: Cultivate and maintain relationships with journalists, editors, and influencers across traditional and digital platforms.
- Campaign Delivery: Oversee the execution of client campaigns, ensuring timely and effective delivery of press coverage, brand storytelling, influencer activations, and media events.
- Team Leadership: Mentor and manage junior team members, including Account Executives and interns, providing guidance and fostering their professional development.
- Event Management: Plan and oversee media events, press dinners, and brand activations to support client campaigns.
- Coverage Reporting: Track, clip, and analyse press and influencer coverage, compiling comprehensive reports with insights and key takeaways.
- Industry Insight: Stay ahead of trends across hospitality, traditional media, and next‑gen platforms – from digital‑first titles to social and creator‑led content.
- Crisis & Reputation Management: Provide strategic counsel to clients on sensitive issues, managing communications effectively in response to challenges.
What We're Looking For:
- 4+ years’ PR agency or in‑house experience, ideally within hospitality, lifestyle, or food & drink.
- A strong network of media and influencer contacts across hospitality and lifestyle sectors.
- Proven ability to deliver successful, integrated campaigns that blend PR, influencer, and content‑led approaches.
- Experience managing multiple clients and delivering results in a fast‑paced environment.
- Excellent writing skills, with experience drafting press releases, pitches, and client communications.
- Strong leadership skills with a track record of mentoring and developing junior talent.
- A passion for hospitality – you're curious, plugged into trends, and constantly engaging with culture, media, and content.
- A forward‑thinking, proactive mindset – someone who can navigate both traditional PR and the new rules of consumer media.
Why Join Us?
- Competitive salary range between 40‑45K based on experience.
- Hybrid working from our Notting Hill office.
- 22 days’ annual leave, plus Bank Holidays and Christmas office closure.
- Regular team socials and the chance to dine at some of the best restaurants in the UK.
Join us and lead the evolution of media in hospitality.
Senior Account Manager (PR, Hospitality) in London employer: MeMo
At MeMo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. Our Notting Hill office provides a dynamic environment where you can thrive professionally while enjoying a strong work-life balance, competitive salary, and opportunities for personal growth through mentorship and team events. Join us to lead innovative PR strategies in the hospitality sector and be part of a team that values your contributions and fosters your development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (PR, Hospitality) in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Show Off Your Skills
When you get the chance to chat with someone from MeMo or any other agency, make sure to highlight your PR successes and how you've managed campaigns. Share specific examples that showcase your strategic thinking and client management skills.
✨Stay Ahead of Trends
Keep yourself updated on the latest trends in hospitality and media. Follow relevant blogs, podcasts, and social media accounts. This knowledge will not only impress potential employers but also help you craft better strategies for your future clients.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our vibrant team at MeMo.
We think you need these skills to ace Senior Account Manager (PR, Hospitality) in London
Some tips for your application 🫡
Show Off Your PR Skills:Make sure to highlight your experience in hospitality PR. We want to see how you've successfully managed campaigns and built relationships with clients and media. Use specific examples to demonstrate your expertise!
Be Authentic:Let your personality shine through in your application. We value a confident communicator who can connect with clients and team members alike. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Take the time to customise your CV and cover letter for this role. Mention how your skills align with our needs, especially in strategic planning and campaign delivery. We love seeing candidates who do their homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at MeMo
✨Know Your Stuff
Before the interview, dive deep into MeMo's recent campaigns and clients. Familiarise yourself with their approach to PR in hospitality and think about how your experience aligns with their strategies. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Network
Since this role requires strong media and influencer connections, be prepared to discuss your network. Bring examples of how you've leveraged these relationships in past campaigns. This will demonstrate your ability to hit the ground running and deliver results.
✨Prepare for Scenario Questions
Expect questions about handling crises or managing multiple clients. Think of specific examples from your past where you successfully navigated challenges. This will highlight your problem-solving skills and strategic thinking, which are crucial for this role.
✨Emphasise Team Leadership
As a Senior Account Manager, you'll be leading a team. Be ready to talk about your mentoring style and how you've developed junior talent in previous roles. Sharing success stories will illustrate your leadership capabilities and fit for the company culture.
