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For Companies At a Glance
- Tasks: Create unforgettable experiences for clients while showcasing luxury fragrances.
- Company: Floraïku Paris, a unique fragrance brand at Harrods.
- Benefits: Join a dynamic team in a prestigious retail environment.
- Why this job: Be part of a luxury brand and share your passion for fine fragrances.
- Qualifications: Experience in luxury retail and excellent communication skills.
- Other info: Diverse workplace with opportunities for growth and development.
The predicted salary is between 25000 - 30000 £ per year.
About Floraïku Paris Founded in 2017 by John and Clara Molloy, Floraïku Paris combines admiration for Asian culture and its sense of refinement with the olfactory savoir-faire of French perfumery to create unique fragrances. Our perfumes are named after haikus, short poems in three verses giving each composition its impetus and celebrating the beauty of each moment: a sunrise, the arrival of spring, a budding love...
The Role
As a Fragrance Expert representing Floraïku Paris within Harrods, you will embody the values and spirit of this exclusive niche fragrance brand. Your mission is to create memorable, personalised experiences for each client — guiding them through the world of Floraïku with passion, elegance, and expertise.
Key Responsibilities
- Represent and embody the values, heritage, and aesthetic of Floraïku Paris at all times.
- Deliver exceptional, bespoke client experiences while upholding Retail Excellence standards.
- Build and nurture relationships with VIP clients, fragrance connoisseurs, and loyal clientele through CRM engagement.
- Handle client inquiries and feedback with professionalism, empathy, and care.
- Drive sales and exceed objectives through strategic clienteling and expert product knowledge.
- Monitor and report on KPIs to support continuous growth and performance improvement.
- Welcome and host influencers and key guests, offering a distinctive, luxury brand experience.
- Oversee daily operations, including stock control, inventory checks, and merchandising.
- Ensure all counters and displays reflect the brand’s visual identity and are impeccably maintained.
- Collaborate with your line manager to support team excellence and a harmonious working environment.
What we are looking for in our next team member
- Passionate about luxury retail and the world of fine fragrance.
- Exceptional interpersonal and communication skills, with a client-first mindset.
- Elegant, proactive, detail-oriented, and an inspiring team player.
- Organised, adaptable, and capable of multitasking in a fast-paced retail environment.
- Fluent in English; additional languages are a plus.
- Previous experience in luxury retail or perfumery is highly desirable.
Eligibility
Please indicate in your application whether you hold the full right to work in the UK or require visa sponsorship. Our group is an equal opportunity employer with a diverse, globally distributed workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, nationality, age or any other characteristic protected by law and our values.
Sales Associate - Floraïku Paris - HARRODS LONDON employer: Memo Paris
Contact Detail:
Memo Paris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Floraïku Paris - HARRODS LONDON
✨Tip Number 1
Get to know Floraïku Paris inside out! Familiarise yourself with their fragrances and the stories behind them. This will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Attend events or workshops related to luxury retail and fragrance. Connecting with industry professionals can open doors and give you insider tips on landing that Sales Associate role.
✨Tip Number 3
Practice your pitch! Be ready to showcase your exceptional interpersonal skills. Role-play with friends or family to nail down how you’d create memorable experiences for clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Floraïku family at Harrods.
We think you need these skills to ace Sales Associate - Floraïku Paris - HARRODS LONDON
Some tips for your application 🫡
Show Your Passion: Let your love for luxury retail and fine fragrances shine through in your application. We want to see how your enthusiasm aligns with the Floraïku Paris brand and its values.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or perfumery. We’re looking for those standout moments that showcase your skills and how they relate to the role of a Fragrance Expert.
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Floraïku Paris. Share your unique story, your understanding of our brand, and how you can create memorable experiences for our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Harrods!
How to prepare for a job interview at Memo Paris
✨Know Your Fragrance
Before the interview, dive deep into Floraïku's unique fragrances and their stories. Familiarise yourself with the brand's heritage and the inspiration behind each scent. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Client-Centric Approach
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you built relationships with clients and tailored experiences to meet their needs. This aligns perfectly with the role's focus on creating memorable, personalised experiences.
✨Emphasise Team Spirit
Floraïku values collaboration, so be ready to discuss how you've worked effectively in a team. Share instances where you supported colleagues or contributed to a harmonious work environment. This will demonstrate that you're not just a great individual contributor but also a team player.
✨Dress Elegantly and Be Proactive
As a luxury brand, Floraïku expects a polished appearance. Dress elegantly for your interview and embody the brand's aesthetic. Additionally, be proactive in the conversation—ask insightful questions about the role and the company to show your enthusiasm and engagement.