Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a CRM Executive to create engaging email campaigns and enhance customer loyalty.
- Company: Memento Exclusives is revolutionizing sports memorabilia with official partnerships in major sports.
- Benefits: Enjoy competitive salary, life insurance, healthcare benefits, and a company pension.
- Why this job: Be part of a dynamic team that connects fans with their favorite sports and athletes.
- Qualifications: Experience with CRM platforms like Klaviyo is a plus; passion for sports is essential.
- Other info: This is an office-based role in Bugbrooke, requiring on-site presence five days a week.
The predicted salary is between 30000 - 42000 £ per year.
Who are Memento Exclusives?
Memento Exclusives is legitimising the world of sports memorabilia, working as officially licenced partners to sports including Formula 1, UFC, MotoGP and UEFA. From show cars and simulators to signed equipment, clothing and re-engineered collectables; our innovative offering is constantly evolving to help fans Own The Moment – bringing every person closer to the sports, teams and athletes they love.
Where are we based?
Bugbrooke, NN7 3SB
This is an office-based role which requires you to be on site 5 days per week. Please consider your commute, time and costs from your location to the office which is based just over 10 miles from Silverstone Circuit.
Position Overview:
We are looking for two CRM Marketing Executives to join our expanding team. Reporting to the CRM Manager, you\’ll execute direct-to-customer marketing campaigns for Memento Exclusives and our partner websites. The CRM Marketing Executive is responsible for the day-to-day build of best-in-class email communications, taking responsibility for assigned sports retail verticals, segments and audiences; ensuring that email activity effectively supports the wider business\’s goals.
This includes managing customer data, analysing customer interactions, and working closely with the CRM Manager and other departments to improve customer satisfaction, loyalty and retention.
Your key responsibilities will be:
Email Delivery:
- Ensure a calendar of email activity in your assigned sports vertical is maintained and successful, taking responsibility for the quality of everything dispatched.
- Actively building campaigns on our CRM platform in-line and coordinating with wider marketing team and goals.
- Work to the database growth programme set by the CRM Manager.
- Contribute to campaigns that improve customer engagement and retention.
- Ensure the CRM system in your assigned vertical provides an effective sales funnel and customer journey.
Data Management and Analysis:
- Help to review and report on collection, segmentation, and analysis of customer data in your assigned vertical.
- Support the CRM Manager with generation of reports and provide insights to inform business decisions.
- Monitor and analyse customer behaviour and market trends.
Customer Engagement:
- Support strategies to improve customer satisfaction and loyalty.
- Manage customer feedback and ensure timely and effective responses to customer inquiries and issues.
- Collaborate with marketing and sales teams to contribute to cohesive and targeted campaigns.
Experience of working on CRM platforms such as Klaviyo is desirable.
Our Rewards and Benefits Package:
As well as a competitive salary, you will enjoy a benefits package including:
- Company funded Life Insurance
- Healthcare Benefits including Private Medical Insurance
- Company Pension
- Referral Scheme
Want to find out more about us?
Please click on the link below 👇
https://mementoexclusives.com
CRM Executive employer: Memento Exclusives
Contact Detail:
Memento Exclusives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Familiarize yourself with CRM platforms, especially Klaviyo, as experience with such tools is desirable for the role. Consider taking online courses or tutorials to boost your skills and show your commitment to mastering the necessary technology.
✨Tip Number 2
Research Memento Exclusives and their partnerships with sports organizations like Formula 1 and UFC. Understanding their brand and how they engage with customers will help you tailor your approach during interviews and demonstrate your enthusiasm for the company.
✨Tip Number 3
Prepare to discuss your experience with email marketing campaigns and customer engagement strategies. Think of specific examples where you've successfully improved customer satisfaction or retention, as these will be key topics during your discussions with the hiring team.
✨Tip Number 4
Network with professionals in the CRM and marketing fields, especially those who have experience in sports memorabilia or related industries. Engaging with others can provide valuable insights and potentially lead to referrals that could strengthen your application.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Memento Exclusives and their role in the sports memorabilia market. Highlight your understanding of their partnerships and how they engage with fans in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in CRM marketing, especially any work with email campaigns or customer data analysis. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and your understanding of CRM strategies. Mention any experience with platforms like Klaviyo and how you can contribute to improving customer engagement.
Highlight Relevant Skills: In your application, emphasize skills such as data management, customer engagement strategies, and teamwork. Show how these skills align with the responsibilities outlined in the job description.
How to prepare for a job interview at Memento Exclusives
✨Know Your CRM Tools
Familiarize yourself with CRM platforms, especially Klaviyo, as this is a desirable skill for the role. Be prepared to discuss your experience with these tools and how you've used them to enhance customer engagement.
✨Understand the Sports Memorabilia Market
Research Memento Exclusives and their offerings in the sports memorabilia market. Show your passion for sports and how it relates to the company's mission of bringing fans closer to their favorite teams and athletes.
✨Prepare for Data-Driven Questions
Since the role involves data management and analysis, be ready to discuss how you have previously collected, segmented, and analyzed customer data. Provide examples of how your insights have informed business decisions.
✨Demonstrate Customer Engagement Strategies
Think of specific strategies you've implemented in past roles to improve customer satisfaction and loyalty. Be ready to share these experiences and how they could apply to Memento Exclusives' goals.
