At a Glance
- Tasks: Support members through their journey and enhance their experience in the creative arts sector.
- Company: Established professional membership organisation in the vibrant creative arts industry.
- Benefits: Hybrid work model, competitive salary, travel allowance, and a supportive team environment.
- Other info: Opportunity to engage with the arts community and grow your career.
- Why this job: Join a passionate team and make a real difference in the lives of creative professionals.
- Qualifications: Experience in membership services and strong relationship-building skills required.
The predicted salary is between 30000 - 35000 £ per year.
Membership Services Coordinator £30,000–£35,000 Hybrid (1 day per week in Bristol office, 4 days from home) + Travel Allowance We're delighted to be partnering with one of our long-term clients, a well-established professional membership organisation in the creative arts sector, to recruit a Membership Services Coordinator.
We're looking for an experienced membership services or membership engagement professional who genuinely enjoys building relationships, delivering exceptional member experiences and becoming a trusted point of contact for members and stakeholders.
An interest in the arts or creative industries would be highly advantageous.
You'll support members throughout their journey, from joining and onboarding through to renewals, retention and ongoing engagement.
Managing enquiries across multiple channels, maintaining accurate CRM records, resolving issues and identifying opportunities to continually improve the member experience will all form part of your role.
Working closely with colleagues across membership, marketing and events, you'll help drive member satisfaction, engagement and growth, work on future strategy, while representing the organisation at occasional events and supporting a thriving membership community.
We're looking for someone who has experience working within a professional membership body, association, institute or similar membership organisation .
You'll be a confident communicator with excellent relationship-building skills, comfortable engaging with members, volunteers and a range of stakeholders.
You'll bring a positive, proactive and highly organised approach, enjoy working collaboratively and take pride in delivering an outstanding service.
A naturally social and engaging personality, with the confidence to build lasting relationships, is essential.
If you're passionate about membership, enjoy working with people and would love to combine your expertise with an organisation operating in the creative arts, we'd love to hear from you.
Membership Services Coordinator employer: Memcom Recruitment
As a respected professional membership body, our client offers an exceptional work environment that prioritises collaboration and innovation. With a strong focus on employee growth, the organisation provides opportunities for professional development while fostering a member-centric culture that embraces change. Located in South Essex, employees benefit from hybrid working arrangements, generous pension contributions, and excellent transport links, making it an attractive place to build a meaningful career.
