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- Tasks: Lead operational excellence across multiple departments and drive strategic initiatives.
- Company: Join an international membership organisation focused on standards and sustainable business practices.
- Benefits: Enjoy a competitive salary, 28 days leave, and a company pension scheme.
- Why this job: Make a real impact in a global organisation while enhancing your leadership skills.
- Qualifications: Proven leadership experience in operations, preferably within a regulated industry.
- Other info: Willingness to travel across the UK and internationally is required.
The predicted salary is between 48000 - 112000 £ per year.
Are you a strategic leader with a passion for operational excellence? We are seeking a highly motivated Head of Operations Support to join an international membership organisation dedicated to standards and sustainable business practices.
About the Role
As the Head of Operations Support, you will play a crucial role in ensuring the efficiency and effectiveness of multiple departments, including Assurance, Certification, Standards, Membership, Digital & IT, Policy, and Training. You will work closely with the Executive Director, identifying operational improvements, ensuring compliance, and driving collaboration across the organisation.
Key Responsibilities:
- Support the Executive Director on operational matters and strategic initiatives.
- Oversee and optimise operational processes across multiple departments.
- Identify and implement continuous improvements in line with industry and legal standards.
- Ensure compliance with international codes and UK/EU legislation.
- Enhance digital systems and IT operations for greater efficiency.
- Foster a collaborative, member-centric approach to service delivery.
- Act as an interim Executive Director when required.
What We’re Looking For:
- Proven experience in a Head of Operations or equivalent leadership role.
- Strong understanding of operations within a regulated industry or membership organisation.
- Knowledge of compliance, standards, and certification processes (desirable).
- Track record of implementing operational efficiencies and digital improvements.
- Excellent leadership, communication, and problem-solving skills.
- Willingness to travel across the UK and internationally.
What’s in It for You?
- Competitive salary and benefits.
- 28 days annual leave + UK bank holidays.
- Company pension scheme.
- The opportunity to make a real impact in a global organisation.
If you are a proactive and strategic leader ready to take on this exciting challenge, we want to hear from you!
Head of Operations Support employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations Support
✨Tip Number 1
Research the organisation thoroughly. Understand their mission, values, and recent initiatives. This knowledge will help you align your experience with their goals during discussions.
✨Tip Number 2
Network with current or former employees of the organisation. They can provide insights into the company culture and expectations for the Head of Operations Support role, which can be invaluable in your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented operational efficiencies in previous roles. Tailor these examples to reflect the responsibilities outlined in the job description.
✨Tip Number 4
Be ready to demonstrate your leadership style and how it fosters collaboration. Think of scenarios where you've successfully led teams through change, as this is crucial for the role.
We think you need these skills to ace Head of Operations Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in regulated industries or membership organisations. Use specific examples to demonstrate your leadership skills and operational improvements you've implemented.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your strategic vision. Address how your background aligns with the key responsibilities of the role, and express your enthusiasm for contributing to the organisation's mission.
Highlight Relevant Achievements: In both your CV and cover letter, emphasise any quantifiable achievements related to operational efficiencies, compliance, or digital improvements. This will help illustrate your capability to drive results in the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership position.
How to prepare for a job interview at Memcom Recruitment
✨Showcase Your Strategic Vision
As a Head of Operations Support, it's crucial to demonstrate your ability to think strategically. Prepare examples of how you've identified operational improvements in previous roles and how those changes positively impacted the organisation.
✨Highlight Compliance Knowledge
Given the importance of compliance in this role, be ready to discuss your understanding of industry standards and legal requirements. Share specific instances where you ensured compliance and how you navigated challenges in regulated environments.
✨Emphasise Leadership Skills
This position requires strong leadership capabilities. Be prepared to talk about your leadership style, how you foster collaboration among teams, and any successful initiatives you've led that improved team performance or morale.
✨Demonstrate Digital Savvy
With a focus on enhancing digital systems, it's essential to showcase your experience with IT operations and digital improvements. Discuss any relevant projects where you implemented technology solutions that increased efficiency or streamlined processes.
