At a Glance
- Tasks: Lead operational strategy and governance for a newly unified professional body.
- Company: Join the College of Sport, Exercise and Musculoskeletal Medicine during an exciting transformation.
- Benefits: Competitive salary, flexible hybrid working, and travel expenses covered.
- Other info: Be part of a dynamic team with opportunities for professional growth.
- Why this job: Shape the future of an organisation and drive impactful change in the sector.
- Qualifications: Senior experience in operations or governance with strong leadership skills.
The predicted salary is between 52000 - 52000 € per year.
Shape the future of a newly unified professional body. The College of Sport, Exercise and Musculoskeletal Medicine (CSEM) is entering an exciting new chapter, bringing together two established organisations into one unified voice for the sector. This is a rare opportunity to join at a pivotal moment. Reporting to the CEO and sitting on the Senior Leadership Team, you’ll play a central role in building a high-performing, modern organisation, driving operational excellence, strengthening governance, and delivering a seamless member experience.
Key responsibilities
- Lead operational strategy, governance and organisational performance
- Oversee systems (CRM, website, data platforms) and drive digital improvement
- Ensure high-quality, efficient membership services
- Provide strategic oversight of communications and brand
- Manage suppliers, contracts and key partnerships
- Lead risk, compliance (including GDPR) and Board reporting
- Develop and lead Operations, Membership and Communications teams
- Drive organisational change, integration and continuous improvement
What we’re looking for
- Senior experience in operations and/or governance (membership body, charity or similar)
- Strong understanding of governance, risk and compliance
- Experience with CRM systems and membership services
- Proven leadership and stakeholder management skills
- Knowledge of GDPR and data protection
CSEM offers a flexible, hybrid working environment with teams based across Edinburgh and Doncaster, and UK-wide engagement. Travel expenses are covered.
Closing date: 7PM 22 April
Head of Operations & Governance in Doncaster employer: Memcom Recruitment
The College of Sport, Exercise and Musculoskeletal Medicine (CSEM) is an exceptional employer that offers a dynamic and supportive work culture, perfect for those looking to make a meaningful impact in the sector. With a focus on professional development and operational excellence, employees benefit from flexible hybrid working arrangements, opportunities for growth within a newly unified organisation, and the chance to shape the future of membership services. Join us in this pivotal moment and be part of a team that values innovation, collaboration, and member experience.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations & Governance in Doncaster
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those connected to CSEM. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CSEM’s mission and values, and think about how your experience aligns with their goals. We want to see you shine and show us why you're the perfect fit!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've driven operational excellence and managed teams. We love hearing about real-life experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Head of Operations & Governance in Doncaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations and governance. We want to see how your skills align with our mission at CSEM, so don’t hold back on showcasing your relevant achievements!
Showcase Leadership Skills:As a Head of Operations & Governance, leadership is key. Use your application to demonstrate your proven leadership and stakeholder management skills. Share specific examples of how you've led teams or projects to success in the past.
Highlight Digital Savvy:Since we’re looking for someone who can drive digital improvement, make sure to mention your experience with CRM systems and any other tech tools you’ve used. We love seeing candidates who are comfortable with technology and can enhance our member services!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t forget to submit before the closing date!
How to prepare for a job interview at Memcom Recruitment
✨Know Your Governance Stuff
Make sure you brush up on your knowledge of governance, risk, and compliance. Since this role is all about leading operational strategy and ensuring high-quality membership services, being able to discuss these topics confidently will show that you're the right fit for the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. This role requires strong leadership and stakeholder management skills, so think of specific situations where you drove change or improved performance. Be ready to share these stories during the interview.
✨Familiarise Yourself with CRM Systems
Since you'll be overseeing systems like CRM and data platforms, it’s crucial to demonstrate your understanding of these tools. If you have experience with specific systems, mention them and explain how you've used them to enhance operational efficiency.
✨Understand the Member Experience
This position is all about delivering a seamless member experience. Research the College of Sport, Exercise and Musculoskeletal Medicine (CSEM) and think about how you can contribute to improving their services. Bring ideas to the table that show you’re proactive and ready to make an impact.
