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- Tasks: Lead operations to ensure seamless services and support for our members.
- Company: Join the British Chiropractic Association, a century-old leader in chiropractic care.
- Benefits: Flexible part-time hours, competitive salary, and the chance to make a real impact.
- Why this job: Be a key player in shaping the future of chiropractic support and services.
- Qualifications: Proven operational leadership experience with financial and governance expertise.
- Other info: Work from home with occasional travel and excellent career growth opportunities.
The predicted salary is between 42000 - 58000 £ per year.
Director of Operations
Home-based (UK, with occasional travel) |
Part-time, flexible hours
c.£50,000 per annum
The British Chiropractic Association (BCA) has been at the heart of UK chiropractic for more than 100 years. We are the home for chiropractors who put their patients first, and we exist to support our members to thrive as modern, patient-centred practitioners. Today, we are the largest and most established membership body for chiropractors in the country – and as we continue to grow, we are looking for someone new to join our senior team.
The role of Director of Operations is a brand-new position, created to make sure both our members and our organisation receive the very best care. While our Development and Communications Directors look outward to the profession and public, this role is focused on strengthening our internal heartbeat – ensuring that our systems, services and operations run seamlessly.
Working closely with our CEO, you’ll take the lead on the areas that keep the BCA strong, resilient and effective: governance, finance, membership services, IT and supplier management. From supporting our Board and managing AGMs, to making sure our CRM is smooth and intuitive, to ensuring our members feel truly looked after at every stage of their journey – your work will touch every corner of the organisation.
We are looking for someone with a proven background in operational leadership – someone comfortable balancing strategic oversight with hands-on delivery. Financial acumen, governance expertise and experience managing membership systems or complex digital platforms will all serve you well here. Just as importantly, you’ll bring a proactive and service-oriented mindset, a natural ability to collaborate and influence, and a drive for continuous improvement.
If you thrive on making things run smoothly, enjoy building strong systems that empower others, and want to play a pivotal role in the next chapter of the BCA, we would be delighted to hear from you.
For the full applicant pack, reach out to Simone Loxton: simone@memcom.org.uk
Dealine for applications is the 27th of October
Director of Operations employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the chiropractic field or related industries. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the BCA and understanding their mission. Tailor your answers to show how your operational leadership experience aligns with their goals. We want to see your passion!
✨Tip Number 3
Showcase your financial acumen and governance expertise during discussions. Use real examples from your past roles to demonstrate how you’ve made a difference in similar environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Operations role. Highlight your operational leadership experience and any relevant financial or governance expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the BCA and how your proactive mindset and service-oriented approach can make a difference in our organisation.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've improved systems or processes in previous roles, especially in membership services or digital platforms.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Memcom Recruitment
✨Know Your Stuff
Before the interview, dive deep into the British Chiropractic Association's mission and values. Understand their current challenges and how your operational leadership experience can address them. This shows you’re not just interested in the role but genuinely invested in the organisation.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your financial acumen and governance expertise. Be ready to discuss how you've successfully managed membership systems or complex digital platforms, as these are key aspects of the Director of Operations role.
✨Demonstrate Collaboration Skills
Since this role involves working closely with the CEO and other directors, think of instances where you’ve effectively collaborated with different teams. Highlight your ability to influence and build strong relationships, as this will be crucial for ensuring seamless operations.
✨Ask Insightful Questions
Prepare thoughtful questions about the BCA’s future goals and how the Director of Operations can contribute to them. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career aspirations.