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- Tasks: Lead operations to ensure seamless services and support for our members.
- Company: Join the British Chiropractic Association, a century-old leader in chiropractic care.
- Benefits: Flexible part-time hours with a competitive salary of £50,000 per annum.
- Other info: Opportunity to influence and improve systems in a supportive environment.
- Why this job: Play a key role in shaping the future of chiropractic services in the UK.
- Qualifications: Proven operational leadership experience and strong financial acumen required.
The predicted salary is between 42000 - 58000 £ per year.
Director of Operations
Home-based (UK, with occasional travel) |
Part-time, flexible hours
c.£50,000 per annum
The British Chiropractic Association (BCA) has been at the heart of UK chiropractic for more than 100 years. We are the home for chiropractors who put their patients first, and we exist to support our members to thrive as modern, patient-centred practitioners. Today, we are the largest and most established membership body for chiropractors in the country – and as we continue to grow, we are looking for someone new to join our senior team.
The role of Director of Operations is a brand-new position, created to make sure both our members and our organisation receive the very best care. While our Development and Communications Directors look outward to the profession and public, this role is focused on strengthening our internal heartbeat – ensuring that our systems, services and operations run seamlessly.
Working closely with our CEO, you’ll take the lead on the areas that keep the BCA strong, resilient and effective: governance, finance, membership services, IT and supplier management. From supporting our Board and managing AGMs, to making sure our CRM is smooth and intuitive, to ensuring our members feel truly looked after at every stage of their journey – your work will touch every corner of the organisation.
We are looking for someone with a proven background in operational leadership – someone comfortable balancing strategic oversight with hands-on delivery. Financial acumen, governance expertise and experience managing membership systems or complex digital platforms will all serve you well here. Just as importantly, you’ll bring a proactive and service-oriented mindset, a natural ability to collaborate and influence, and a drive for continuous improvement.
If you thrive on making things run smoothly, enjoy building strong systems that empower others, and want to play a pivotal role in the next chapter of the BCA, we would be delighted to hear from you.
For the full applicant pack, reach out to Simone Loxton: simone@memcom.org.uk
Dealine for applications is the 27th of October
Director of Operations employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network like a pro! Reach out to people in the chiropractic field or related industries. Use LinkedIn to connect with current BCA members or employees, and don’t be shy about asking for informational chats. It’s all about making those connections that could lead to your dream job!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the BCA’s mission, values, and recent initiatives. Be ready to discuss how your operational leadership experience aligns with their goals. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Don’t forget to showcase your soft skills! The BCA is looking for someone who can collaborate and influence. Think of examples from your past where you’ve successfully worked with teams or improved processes. This will help you stand out as a well-rounded candidate.
✨Tip Number 4
Apply through our website! We want to make it easy for you to get your application in. Plus, it shows you’re serious about joining the BCA team. Don’t miss out on this opportunity – get your application in before the deadline!
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Operations role. Highlight your operational leadership experience and any relevant financial or governance expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the BCA and how your proactive mindset and service-oriented approach can make a difference in our organisation.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've improved systems or processes in previous roles, as this will resonate with us at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Memcom Recruitment
✨Know Your Stuff
Before the interview, dive deep into the British Chiropractic Association's mission and values. Understand their operations and how your experience aligns with their goals. This will help you demonstrate that you're not just a fit for the role, but also for the organisation.
✨Showcase Your Leadership Skills
As a Director of Operations, you'll need to highlight your operational leadership experience. Prepare specific examples of how you've successfully managed teams, improved processes, or implemented systems in previous roles. This will show them you can balance strategic oversight with hands-on delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the BCA's current challenges and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success. Plus, it gives you a chance to assess if the organisation is the right fit for you.
✨Demonstrate a Service-Oriented Mindset
Since the role focuses on member services, be ready to discuss how you've prioritised customer satisfaction in past positions. Share examples of how you've gone above and beyond to ensure stakeholders feel valued and supported, which is crucial for this position.