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- Tasks: Lead operations to ensure seamless services and support for our members.
- Company: Join the British Chiropractic Association, a century-old leader in chiropractic care.
- Benefits: Flexible part-time hours, competitive salary, and the chance to make a real impact.
- Why this job: Be a key player in shaping the future of chiropractic services in the UK.
- Qualifications: Proven operational leadership experience and strong financial acumen required.
- Other info: Opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 42000 - 58000 £ per year.
Director of Operations
Home-based (UK, with occasional travel) |
Part-time, flexible hours
c.£50,000 per annum
The British Chiropractic Association (BCA) has been at the heart of UK chiropractic for more than 100 years. We are the home for chiropractors who put their patients first, and we exist to support our members to thrive as modern, patient-centred practitioners. Today, we are the largest and most established membership body for chiropractors in the country – and as we continue to grow, we are looking for someone new to join our senior team.
The role of Director of Operations is a brand-new position, created to make sure both our members and our organisation receive the very best care. While our Development and Communications Directors look outward to the profession and public, this role is focused on strengthening our internal heartbeat – ensuring that our systems, services and operations run seamlessly.
Working closely with our CEO, you’ll take the lead on the areas that keep the BCA strong, resilient and effective: governance, finance, membership services, IT and supplier management. From supporting our Board and managing AGMs, to making sure our CRM is smooth and intuitive, to ensuring our members feel truly looked after at every stage of their journey – your work will touch every corner of the organisation.
We are looking for someone with a proven background in operational leadership – someone comfortable balancing strategic oversight with hands-on delivery. Financial acumen, governance expertise and experience managing membership systems or complex digital platforms will all serve you well here. Just as importantly, you’ll bring a proactive and service-oriented mindset, a natural ability to collaborate and influence, and a drive for continuous improvement.
If you thrive on making things run smoothly, enjoy building strong systems that empower others, and want to play a pivotal role in the next chapter of the BCA, we would be delighted to hear from you.
For the full applicant pack, reach out to Simone Loxton: simone@memcom.org.uk
Dealine for applications is the 27th of October
Director of Operations employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network like a pro! Reach out to people in the chiropractic field or related industries. Use LinkedIn to connect with current BCA members or employees, and don’t be shy about asking for informational chats. It’s all about making those connections that could lead to opportunities.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research the BCA thoroughly – understand their mission, values, and recent developments. This will help you tailor your answers and show that you’re genuinely interested in the role of Director of Operations.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've improved operations in previous roles. Highlight your financial acumen and governance expertise, as these are key for the position. We want to see how you can make a real impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the BCA team. Make sure to submit before the deadline on the 27th of October!
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your operational leadership experience. We want to see how your skills align with the role of Director of Operations, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let us know why you’re excited about joining the BCA! Share your enthusiasm for supporting chiropractors and improving member services. A genuine passion can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for this role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Memcom Recruitment
✨Know Your Operations Inside Out
Before the interview, dive deep into the BCA's operations and understand their current systems and processes. Familiarise yourself with their governance, finance, and membership services. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their needs.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to operational leadership. Think of specific examples where you've balanced strategic oversight with hands-on delivery. Highlight how you've influenced teams and improved processes in previous roles, as this will resonate well with their search for a proactive leader.
✨Demonstrate Financial Acumen
Since financial expertise is crucial for this role, brush up on key financial concepts relevant to operations. Be ready to discuss how you've managed budgets or financial reporting in the past. This will help you convey that you can handle the financial responsibilities that come with the Director of Operations position.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the BCA's mission and challenges. Inquire about their current operational hurdles or future goals. This not only shows your enthusiasm but also helps you gauge if the role aligns with your vision for operational excellence.