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- Tasks: Lead operations to ensure seamless services and support for our members.
- Company: Join the British Chiropractic Association, a century-old leader in chiropractic care.
- Benefits: Flexible part-time hours, competitive salary, and the chance to make a real impact.
- Why this job: Be a key player in shaping the future of chiropractic in the UK.
- Qualifications: Proven operational leadership experience and strong financial acumen required.
- Other info: Opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 42000 - 58000 £ per year.
Director of Operations
Home-based (UK, with occasional travel) |
Part-time, flexible hours
c.£50,000 per annum
The British Chiropractic Association (BCA) has been at the heart of UK chiropractic for more than 100 years. We are the home for chiropractors who put their patients first, and we exist to support our members to thrive as modern, patient-centred practitioners. Today, we are the largest and most established membership body for chiropractors in the country – and as we continue to grow, we are looking for someone new to join our senior team.
The role of Director of Operations is a brand-new position, created to make sure both our members and our organisation receive the very best care. While our Development and Communications Directors look outward to the profession and public, this role is focused on strengthening our internal heartbeat – ensuring that our systems, services and operations run seamlessly.
Working closely with our CEO, you’ll take the lead on the areas that keep the BCA strong, resilient and effective: governance, finance, membership services, IT and supplier management. From supporting our Board and managing AGMs, to making sure our CRM is smooth and intuitive, to ensuring our members feel truly looked after at every stage of their journey – your work will touch every corner of the organisation.
We are looking for someone with a proven background in operational leadership – someone comfortable balancing strategic oversight with hands-on delivery. Financial acumen, governance expertise and experience managing membership systems or complex digital platforms will all serve you well here. Just as importantly, you’ll bring a proactive and service-oriented mindset, a natural ability to collaborate and influence, and a drive for continuous improvement.
If you thrive on making things run smoothly, enjoy building strong systems that empower others, and want to play a pivotal role in the next chapter of the BCA, we would be delighted to hear from you.
For the full applicant pack, reach out to Simone Loxton: simone@memcom.org.uk
Dealine for applications is the 27th of October
Director of Operations employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the chiropractic field or related industries. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the BCA and understanding their mission. Tailor your answers to show how your operational leadership experience aligns with their goals.
✨Tip Number 3
Showcase your financial acumen and governance expertise during discussions. Use real-life examples to demonstrate how you’ve improved systems and services in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your operational leadership experience. We want to see how your skills align with the role of Director of Operations, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let us know why you’re excited about joining the BCA! Share your enthusiasm for supporting chiropractors and improving their systems. A genuine passion can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key experiences and how they relate to the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Don’t forget to check the deadline – we’re looking forward to hearing from you!
How to prepare for a job interview at Memcom Recruitment
✨Know Your Stuff
Before the interview, dive deep into the British Chiropractic Association's mission and values. Understand their operations and how your experience aligns with their goals. This will show that you’re genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
Prepare specific examples from your past roles where you've successfully led operational changes or improved systems. Highlight your financial acumen and governance expertise, as these are key for the Director of Operations role.
✨Ask Insightful Questions
Come prepared with questions that demonstrate your understanding of the role and the organisation. Inquire about their current operational challenges or how they envision the future of membership services. This shows your proactive mindset and genuine interest.
✨Emphasise Collaboration
Since this role involves working closely with the CEO and other directors, be ready to discuss how you’ve effectively collaborated in the past. Share examples of how you’ve influenced teams and built strong relationships to drive operational success.