The Ombudsman Association (OA) is seeking a Director of Member Services to lead the development and delivery of OA’s member services. This full-time, 3-year fixed-term role is home-working with UK travel as needed, reporting to the Chief Executive.
You will drive member engagement through Networks, support the re‑validation process, and help develop funding streams to ensure organisational resilience. The OA offers a competitive package and a dynamic, remote-working environment.
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