Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and support volunteers, manage event processes, and enhance group communications.
- Company: Join a respected Chartered Membership Body with a vibrant team culture.
- Benefits: Enjoy 23 days holiday, private healthcare, and professional development support.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real difference by enhancing volunteer experiences and supporting impactful events.
- Qualifications: Strong organisational skills, excellent communication, and experience with CRM systems.
The predicted salary is between 33000 - 35000 £ per year.
A cleaned up version of the job description.
Hybrid Working: 3 Days a Month at Central London Offices
Basic Salary: £33,000‑£35,000 (dependent on experience)
Benefits include:
- 23 days holiday
- Group personal pension plan
- Private health care
- Employee assistance programme
- Life assurance
- Cycle scheme
- Support for professional development (courses and qualifications)
Permanent, Full Time
An excellent opportunity for a Volunteer Coordinator to join a thriving and highly respected Chartered Membership Body.
The Role:
The Volunteer Coordinator will work as part of a small but busy Groups and Volunteer team at the Institute. You’ll work closely with the Senior Volunteer Engagement Officer, the People Engagement and Projects Manager, and the wider team to support volunteers and ensure that automated event processes run smoothly and efficiently. You’ll play a key role in supporting the delivery of activity across the institute’s regional, national and special interest groups, contributing to a positive and engaging experience for both volunteers and members.
Acting as a key point of contact, you will manage queries, support event administration and help maintain efficient systems and processes. A central part of the role is overseeing group event registrations through the institute’s website and CRM system. You will manage the end‑to‑end process, from reviewing submissions to ensuring events are set up correctly and ready for booking. You’ll monitor automated workflows, liaise with groups, and take a proactive approach to resolving any issues that arise, working with the IT team where needed. You will also support the delivery of group communications, including coordinating and sending newsletters using Mailchimp, and tracking performance metrics such as open rates to inform improvements.
Key Objectives of the Role:
- Maintain and monitor online group event processes to ensure a smooth experience for groups and delegates
- Act as the first point of contact for group event queries and related communications
- Maintain regular contact with groups to support effective administration
- Manage the volunteer support inbox and ensure timely responses
- Coordinate and deliver group newsletters
Essential:
- Strong organisational and administrative skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Ability to manage multiple priorities with attention to detail
- Confidence working both independently and as part of a team
- Experience working with systems or databases, including running queries and reporting (e.g. CRM platforms)
- A proactive approach to problem‑solving
- Strong relationship‑building skills with a range of stakeholders
Desirable:
- Experience using CRM systems such as iMIS
- Experience with email marketing platforms such as Mailchimp
- Experience working with volunteers or membership organisations
- Experience updating website content
- Familiarity with social media platforms
Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Volunteer Coordinator employer: Membershipbespoke
Contact Detail:
Membershipbespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the volunteering and membership sectors. Attend events, join relevant groups on social media, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Be proactive! If you see an event or initiative that aligns with your skills, reach out directly to the organisation. Express your interest and how you can contribute. We love seeing candidates take the initiative, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. We want to see that you’re genuinely interested in the role and the impact you can make as a Volunteer Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you on board!
We think you need these skills to ace Volunteer Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Volunteer Coordinator role. Highlight your relevant experience and skills that match the job description, especially your organisational and communication skills.
Showcase Your Passion: Let us know why you're excited about working with volunteers and supporting their engagement. Share any personal experiences or motivations that drive your interest in this role and our mission.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see how you fit into the team and the role.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures we receive all the necessary information and helps streamline the process for both you and us!
How to prepare for a job interview at Membershipbespoke
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Volunteer Coordinator role. Familiarise yourself with the key responsibilities, such as managing event registrations and supporting volunteers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since strong organisational skills are essential for this role, prepare examples from your past experiences where you've successfully managed multiple priorities or streamlined processes. Be ready to discuss how you can apply these skills to maintain smooth event operations at the institute.
✨Communicate Clearly and Effectively
As a Volunteer Coordinator, you'll need excellent written and verbal communication skills. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief introduction about yourself that highlights your relevant experience and enthusiasm for the role.
✨Demonstrate Your Proactive Problem-Solving
The job requires a proactive approach to resolving issues. Think of specific instances where you've tackled challenges head-on, especially in volunteer or event settings. Sharing these stories will illustrate your ability to handle unexpected situations and reassure the interviewers that you're the right fit for their team.