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For Companies At a Glance
- Tasks: Deliver exceptional service and manage membership administration with precision.
- Company: Join a professional, membership-focused organisation with a supportive team culture.
- Benefits: Competitive salary of £25,500 and valuable experience in a dynamic environment.
- Why this job: Make a real impact by supporting members and enhancing their experience.
- Qualifications: Strong customer service skills and solid administrative experience required.
- Other info: Opportunity for growth and training in insurance and membership services.
The predicted salary is between 21500 - 29500 £ per year.
Are you someone who loves delivering exceptional service and takes pride in keeping things beautifully organised? Our client is looking for a capable and detail-driven Membership Administrator for a 12-month maternity cover, supporting their members and keeping operations running seamlessly. This is a wonderful opportunity to step into a customer-centric, professional environment where your communication skills and administrative expertise will truly shine.
The Role
You’ll be at the heart of the business supporting members, managing administration, and ensuring every interaction feels personal, efficient and professional.
What you’ll be doing:
- Providing outstanding customer service to members via phone and email
- Managing day-to-day administrative tasks with accuracy and care
- Supporting membership records, renewals and enquiries
- Liaising with internal teams to ensure a smooth member experience
- Handling documentation and data with discretion and attention to detail
About You
You’re calm, capable and naturally helpful, with a genuine enjoyment of working with people. You’ll bring:
- Strong customer service skills and a professional, friendly manner
- Solid administrative experience and excellent organisation
- Confidence using systems and managing multiple priorities
- Clear written and verbal communication skills
Nice to have (but not essential):
- Experience in insurance, financial services or membership-based organisations
- Familiarity with regulated or compliance-led environments
What’s in It for You
- Competitive salary of £25,500
- Valuable experience within a professional, membership-focused organisation
- Supportive and welcoming team culture
- Exposure to insurance and membership services (training provided)
If you’re looking for a role where service, professionalism and attention to detail really matter, and you can start ASAP, we’d love to hear from you. Apply now and become part of a team that values people as much as performance.
To apply to the role of Membership Administrator please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Administrator in St Albans employer: Membershipbespoke
Contact Detail:
Membershipbespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Administrator in St Albans
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you’re genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company and the role. You never know who might give you a leg up in the application process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing that Membership Administrator role.
We think you need these skills to ace Membership Administrator in St Albans
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly and professional manner.
Keep It Organised: Since this role is all about keeping things beautifully organised, ensure your CV and cover letter are well-structured and easy to read. Use clear headings and bullet points to make it a breeze for us to see your skills and experience at a glance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Membership Administrator role. Mention specific tasks from the job description that you’re excited about and how your experience aligns with them.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and it helps us keep track of your application. Plus, we love seeing candidates who take the initiative to follow our process!
How to prepare for a job interview at Membershipbespoke
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Membership Administrator role. Familiarise yourself with the key responsibilities like customer service and administrative tasks. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be ready to share specific examples of how you've provided outstanding customer support in the past. Think of situations where you went above and beyond to help someone, as this will highlight your capability and dedication.
✨Demonstrate Your Organisational Skills
As a Membership Administrator, being organised is crucial. Prepare to discuss how you manage multiple priorities and keep things running smoothly. You could even bring along a brief example of a system or method you use to stay organised in your current or previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team culture or how success is measured in the position. It’s a great way to engage and leave a lasting impression.
