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For Companies At a Glance
- Tasks: Manage relationships with members, driving engagement and growth through strategic initiatives.
- Company: Respected national financial services trade body with a collaborative culture.
- Benefits: Competitive salary, professional development, and the chance to work with senior stakeholders.
- Why this job: Make a real impact in a purpose-driven environment while building trusted relationships.
- Qualifications: Experience in relationship management within financial or professional services is essential.
- Other info: Opportunity for career growth in a dynamic membership-focused organisation.
The predicted salary is between 44000 - 66000 £ per year.
A respected national financial services trade body is seeking an experienced Membership Relationship Manager to join its membership function on a 12-month fixed-term basis. This is a high-profile, externally facing role, working closely with senior stakeholders across a diverse member base. The postholder will play a key role in delivering a structured, commercially minded membership proposition that drives engagement, retention and growth.
The role
- Manage and develop relationships with a portfolio of members, ensuring consistent engagement and clear value delivery.
- Implement and refine an account management and relationship strategy aligned to commercial objectives.
- Identify opportunities for enhanced member engagement through briefings, roundtables, events and thought leadership activity.
- Work closely with internal policy and delivery teams to connect members to relevant insight and influence.
- Support the onboarding of new members and contribute to membership growth targets.
- Maintain accurate CRM records, engagement tracking and pipeline management using Microsoft Dynamics.
- Produce and interpret management information and reporting, with Power BI experience highly desirable.
- Contribute to forecasting, reporting and invoicing activity as required.
About you
- Proven experience in relationship management, account management or business development within a financial services or professional services trade association (essential).
- Strong stakeholder management skills, with confidence engaging at senior level.
- A commercial mindset, with experience contributing to revenue-generating membership or sponsorship activity.
- Familiarity with membership propositions, member segmentation and engagement strategies.
- Strong working knowledge of Microsoft Dynamics CRM and Power BI (very desirable).
- Excellent written and verbal communication skills, with a proactive and organised approach.
This role would suit someone who enjoys building trusted relationships, working across policy and commercial agendas, and operating in a purpose-driven membership environment.
To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Relationship Manager, Associate Membership employer: Membershipbespoke
Contact Detail:
Membershipbespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager, Associate Membership
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Prepare for interviews by researching the company and its members. Understand their needs and how you can add value. We suggest practising common interview questions and having your own questions ready to show your interest and engagement.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours.
We think you need these skills to ace Relationship Manager, Associate Membership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Membership Relationship Manager. Highlight your experience in relationship management and any relevant achievements that showcase your ability to engage with senior stakeholders.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, especially around member engagement and commercial strategies.
Showcase Your Skills: Don’t forget to highlight your skills in Microsoft Dynamics CRM and Power BI if you have them. These are highly desirable for this position, so make sure they stand out in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Membershipbespoke
✨Know Your Members
Before the interview, take some time to research the organisation's member base. Understand their needs and how the role of Membership Relationship Manager can enhance their experience. This will show your genuine interest and help you articulate how you can add value.
✨Showcase Your Stakeholder Skills
Prepare examples that highlight your experience in managing relationships with senior stakeholders. Be ready to discuss specific strategies you've implemented in the past to engage members and drive retention. This is crucial for demonstrating your fit for the role.
✨Familiarise Yourself with CRM Tools
Since the role requires knowledge of Microsoft Dynamics CRM and Power BI, brush up on these tools before the interview. If possible, prepare to discuss how you've used similar systems in previous roles to manage member engagement and track performance.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Given the importance of communication in this role, consider doing mock interviews with a friend or mentor. Focus on being proactive and organised in your responses, reflecting the qualities they are looking for.
