At a Glance
- Tasks: Lead operations and enhance member engagement in a dynamic financial services organisation.
- Company: Respected professional membership organisation with a collaborative culture.
- Benefits: Competitive pay, hybrid working, and immediate start.
- Other info: Join a supportive team and thrive in a varied role.
- Why this job: Make a visible impact while working closely with senior leaders.
- Qualifications: Experience in operations or membership management and strong organisational skills.
The predicted salary is between 27.5 - 27.5 £ per hour.
We're recruiting an Interim Operations & Membership Manager for a respected professional membership organisation serving a professional community in the financial services sector. This is a hands‑on role that combines operational management, membership engagement, process improvement and financial administration. Working closely with senior stakeholders, you'll help ensure the smooth running of the organisation while delivering an excellent member experience.
Key Responsibilities
- Oversee day‑to‑day operations and improve organisational processes
- Manage membership onboarding, renewals and member engagement activity
- Support membership growth and retention initiatives
- Act as a key point of contact for members and stakeholders
- Manage budgets, invoicing, banking and operational reporting
- Analyse membership trends and provide insights to support decision‑making
- Coordinate organisational activities including events, webinars and publications
- Ensure compliance with relevant policies and procedures
- Work collaboratively across membership, events and marketing functions
About You
- Experience within operations, membership, association management or a similar role
- Strong organisational and project management skills
- Experience managing budgets, reporting and administration
- Confident using CRM systems and analysing membership data
- Excellent stakeholder management and communication skills
- Able to work independently and thrive in a small, collaborative team environment
Why Apply?
- Immediate opportunity to make a visible impact
- Broad and varied role with real responsibility
- Hybrid working model
- Supportive and collaborative culture
- Opportunity to work with senior leaders across the City and Financial Services sector
In accordance with the Equality Act 2010, membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Operations and Membership Lead employer: Membershipbespoke
As a leading professional membership organisation in the financial services sector, we pride ourselves on fostering a supportive and collaborative culture that empowers our employees to make a tangible impact. With a hybrid working model and opportunities for professional growth, you will work closely with senior leaders while engaging with a vibrant community of members. Join us to be part of a dynamic team where your contributions are valued and recognised.
