At a Glance
- Tasks: Engage with member businesses, enhance retention, and inspire participation in events.
- Company: Well-recognised professional membership body in the Northwest of England.
- Benefits: Competitive salary, car allowance, pension scheme, private health cover, and 25 days holiday.
- Other info: Hybrid working model with opportunities for professional growth and networking.
- Why this job: Make a real impact by supporting local businesses and fostering community connections.
- Qualifications: Experience in membership engagement, account management, or business development.
The predicted salary is between 49000 - 49000 £ per year.
A well-recognised professional membership body is currently recruiting for a Membership Engagement Manager to support and engage with approximately 292 member businesses across the Northwest including Manchester, Liverpool, Lancashire, Cumbria, Cheshire and North Wales. The role is hybrid, with a blend of home working, regional field visits, and occasional office-based collaboration.
If you are an experienced professional with a background in membership engagement, account management, or business development—ideally within a trade association, professional body, or not-for-profit—we would love to hear from you.
The Role
You will represent the organisation in the Northwest region, supporting member businesses to enhance retention and engagement, strengthen relationships, and demonstrate the value of membership.
Key Responsibilities:
- Develop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member business in the region.
- Engage with Member businesses at agreed frequencies, successfully managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.
- Inspire regional Members to participate in and embrace the organisation’s events and activities to encourage increased levels of engagement, interaction and wider networking.
- Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand the challenges of their organisations.
- Achieve regional retention revenue and member engagement targets to help meet the organisation’s overall strategic objectives.
- Act as Secretary to the Northwest Regional Executive Committee (REC) and attend their meetings (3-4 annually) to provide guidance to the REC Officers ensuring organisational policies and objectives are managed appropriately.
- Provide support to the Northwest regional Branch officers and attend meetings where reasonably possible.
- Attend events and exhibitions as required to professionally represent the organisation to Members and the wider industry.
Essential
- Excellent oral and written communication skills, able to communicate effectively with Members, stakeholders and other influencers and organisations.
- Confident communicator able to influence and think through challenging situations with the ability to adapt communication style to suit different situations, and present complex issues.
Remote Membership Engagement Manager in Stoke-on-Trent employer: Membership Bespoke
As a leading professional membership body in the Northwest of England, we pride ourselves on fostering a supportive and engaging work culture that prioritises employee well-being and development. With a competitive salary, comprehensive benefits including a generous pension scheme, private health cover, and flexible working arrangements, we empower our team to thrive both personally and professionally while making a meaningful impact within the community. Join us in a role that not only offers the chance to connect with diverse member businesses but also provides opportunities for growth and collaboration in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Membership Engagement Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or local meet-ups to build relationships and show your enthusiasm for membership engagement.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out to organisations you admire, even if they’re not hiring. A friendly email expressing your interest can go a long way!
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website that highlights your achievements in membership engagement. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your approach to each role, showing how your experience aligns with their needs.
We think you need these skills to ace Remote Membership Engagement Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Membership Engagement Manager role. Highlight your experience in membership engagement, account management, or business development, and don’t forget to showcase any relevant achievements that demonstrate your ability to enhance retention and engagement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with the key responsibilities. Be sure to mention your understanding of the challenges faced by member businesses in the Northwest.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear, concise language and structure your application well. This will not only show off your writing skills but also your ability to communicate effectively with members and stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Membership Bespoke
✨Know Your Members
Before the interview, take some time to research the member businesses in the Northwest region. Understand their challenges and how the organisation can support them. This will show your potential employer that you’re genuinely interested in the role and have a clear vision of how to engage with members effectively.
✨Showcase Your Communication Skills
As a Membership Engagement Manager, strong communication is key. Prepare examples of how you've successfully communicated with stakeholders in the past. Think about times when you had to adapt your style to suit different audiences—this will demonstrate your versatility and ability to influence.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you would develop and implement an account management plan for the region. Think about how you would identify priorities and key stakeholders. Showing that you can think strategically about member engagement will set you apart from other candidates.
✨Engagement is Key
Prepare to talk about your experience in driving member engagement. Share specific examples of events or activities you’ve organised or participated in that encouraged member interaction. Highlighting your ability to inspire participation will resonate well with the interviewers.
