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- Tasks: Deliver exceptional service and manage membership administration with precision.
- Company: Join a professional, member-focused organisation with a supportive team culture.
- Benefits: Competitive salary of £25,500 and valuable experience in a dynamic environment.
- Why this job: Make a real impact by supporting members and enhancing their experience.
- Qualifications: Strong customer service skills and solid administrative experience required.
- Other info: Opportunity for growth and training in insurance and membership services.
The predicted salary is between 21500 - 29500 £ per year.
Are you someone who loves delivering exceptional service and takes pride in keeping things beautifully organised? Our client is looking for a capable and detail-driven Membership Administrator for a 12-month maternity cover, supporting their members and keeping operations running seamlessly.
This is a wonderful opportunity to step into a customer‑centric, professional environment where your communication skills and administrative expertise will truly shine.
The RoleYou’ll be at the heart of the business supporting members, managing administration, and ensuring every interaction feels personal, efficient and professional.
What you’ll be doing:- Providing outstanding customer service to members via phone and email
- Managing day‑to‑day administrative tasks with accuracy and care
- Supporting membership records, renewals and enquiries
- Liaising with internal teams to ensure a smooth member experience
- Handling documentation and data with discretion and attention to detail
You’re calm, capable and naturally helpful, with a genuine enjoyment of working with people.
You’ll bring:- Strong customer service skills and a professional, friendly manner
- Solid administrative experience and excellent organisation
- Confidence using systems and managing multiple priorities
- Clear written and verbal communication skills
- Experience in insurance, financial services or membership‑based organisations
- Familiarity with regulated or compliance‑led environments
- Competitive salary of £25,500
- Valuable experience within a professional, membership‑focused organisation
- Supportive and welcoming team culture
- Exposure to insurance and membership services (training provided)
If you’re looking for a role where service, professionalism and attention to detail really matter, and you can start ASAP, we’d love to hear from you.
Apply now and become part of a team that values people as much as performance.
To apply to the role of Membership Administrator please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Administrator in St Albans employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Administrator in St Albans
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are excited about joining our community!
We think you need these skills to ace Membership Administrator in St Albans
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly and professional manner.
Keep It Organised: Since this role is all about keeping things beautifully organised, ensure your CV and cover letter are well-structured and easy to read. Use clear headings and bullet points to make it a breeze for us to see your skills and experience.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Membership Administrator role. Mention specific tasks from the job description that you’re excited about and how your experience aligns with them.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of your application. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Membership Bespoke
✨Know Your Stuff
Before the interview, make sure you understand the role of a Membership Administrator inside out. Familiarise yourself with the key responsibilities like customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about delivering exceptional service, be ready to share examples of how you've provided outstanding customer support in the past. Think of specific situations where your communication skills made a difference, and don’t forget to highlight your friendly and professional manner!
✨Get Organised
As a Membership Administrator, organisation is key. Bring a notepad or digital device to jot down important points during the interview. This shows that you’re detail-oriented and can manage multiple priorities effectively, which is exactly what they’re looking for.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only demonstrates your interest but also gives you valuable insights into whether the company is the right fit for you.
