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- Tasks: Provide expert support to healthcare professionals in a dynamic contact centre.
- Company: Not-for-profit organisation dedicated to supporting UK medical and dental professionals.
- Benefits: Competitive salary, private medical insurance, flexible working, and generous annual leave.
- Why this job: Make a real difference by helping healthcare professionals while developing your skills.
- Qualifications: Strong communication skills and a passion for supporting the medical community.
- Other info: Join a supportive team with excellent career growth opportunities.
The predicted salary is between 32678 - 36500 £ per year.
Location: Office-based in Canary Wharf, Central London during the first year. Hybrid working: Flexible/hybrid working arrangements available after the first year.
Basic Salary £32,678 plus benefits:
- Annual leave 22 days plus Bank Holidays
- Private medical insurance (currently with BUPA) – benefit in kind
- Season ticket loan scheme
- Enhanced Maternity and paternity pay
- Contributory Pension Scheme (Employee 3 -5%, Employer currently 5 – 12% dependant on age): Life cover benefits also apply if member of pension scheme
- Company sick pay (after 3 months service) = 13 weeks
- Group Income protection insurance applies after 2 years continuous service
- Ride to work scheme
- Employee assistance programme
- Holiday purchase scheme (up to 5 days)
Full Time, Permanent
Customer Service, Contact Centre, Membership, Inbound Calls, Expert Advice experience is essential.
Our client is a not-for-profit, member-owned entity dedicated to supporting healthcare professionals across the United Kingdom. They are currently looking for Helpdesk Advisor.
Overview: They are looking for exceptional individuals to join their high performing contact centre, providing expert support to members of the medical and dental professions. Their members range from medical students just beginning their careers to senior consultants, and they expect an efficient, accurate and professional service that is also warm and empathetic.
Essential Criteria:
- Excellent verbal and written communication skills, including accurate grammar and spelling
- The ability to absorb, retain and apply complex information – an excellent memory is essential
- High levels of emotional intelligence and the ability to demonstrate empathy, tact and professionalism in all interactions
- Exceptional listening skills and focus, demonstrating the ability to quickly understand and respond to member needs
- High attention to detail and a commitment to accuracy
- Strong problem solving and critical thinking skills
- Resilience and the ability to work under pressure
- Self-motivated with a strong work ethic and a commitment to self-development
- A team player who contributes positively to a supportive and collaborative culture
- Open to feedback and a willingness to learn
- A genuine interest in supporting the UK medical and dental professions
- Ability to work in a professional, structured environment, with professional behaviour and conduct
To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Insurance Advisor in Slough employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Advisor in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for an Insurance Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Insurance Advisors and practice your responses. Make sure to highlight your customer service experience and how you can bring empathy and professionalism to the role.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. This will demonstrate your commitment to self-development and your ability to absorb complex information.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you personally. Plus, it’s super easy to do!
We think you need these skills to ace Insurance Advisor in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since excellent verbal and written communication is key, ensure your application is clear and free of errors. Use proper grammar and spelling – it shows us you pay attention to detail, which is super important in this role.
Demonstrate Empathy: In your application, share examples of how you've shown empathy and professionalism in past roles. We’re looking for someone who can connect with our members, so let us know how you’ve done this before!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who follow instructions!
How to prepare for a job interview at Membership Bespoke
✨Know Your Stuff
Make sure you understand the role of an Insurance Advisor inside out. Familiarise yourself with the key responsibilities and the essential criteria listed in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since the role requires high emotional intelligence, prepare examples from your past experiences where you've demonstrated empathy and professionalism. Think about situations where you’ve helped someone in need or resolved a conflict, as these stories will resonate well during the interview.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions being asked. This not only shows respect but also allows you to respond more accurately. You might even want to practice this skill with a friend beforehand to ensure you’re ready to engage fully.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It demonstrates your interest in the company and helps you assess if it’s the right fit for you.
