At a Glance
- Tasks: Engage with member businesses, enhance retention, and inspire participation in events.
- Company: Well-recognised professional membership body in the Northwest of England.
- Benefits: Competitive salary, car allowance, pension scheme, private health cover, and 25 days holiday.
- Other info: Hybrid working model with opportunities for professional growth and networking.
- Why this job: Make a real impact by supporting local businesses and fostering community connections.
- Qualifications: Experience in membership engagement, account management, or business development.
The predicted salary is between 49000 - 49000 £ per year.
A well-recognised professional membership body is currently recruiting for a Membership Engagement Manager to support and engage with approximately 292 member businesses across the Northwest including Manchester, Liverpool, Lancashire, Cumbria, Cheshire and North Wales. The role is hybrid, with a blend of home working, regional field visits, and occasional office-based collaboration.
If you are an experienced professional with a background in membership engagement, account management, or business development—ideally within a trade association, professional body, or not-for-profit—we would love to hear from you.
The Role
You will represent the organisation in the Northwest region, supporting member businesses to enhance retention and engagement, strengthen relationships, and demonstrate the value of membership.
Key Responsibilities:
- Develop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member business in the region.
- Engage with Member businesses at agreed frequencies, successfully managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.
- Inspire regional Members to participate in and embrace the organisation’s events and activities to encourage increased levels of engagement, interaction and wider networking.
- Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand the challenges of their organisations.
- Achieve regional retention revenue and member engagement targets to help meet the organisation’s overall strategic objectives.
- Act as Secretary to the Northwest Regional Executive Committee (REC) and attend their meetings (3-4 annually) to provide guidance to the REC Officers ensuring organisational policies and objectives are managed appropriately.
- Provide support to the Northwest regional Branch officers and attend meetings where reasonably possible.
- Attend events and exhibitions as required to professionally represent the organisation to Members and the wider industry.
Essential
- Excellent oral and written communication skills, able to communicate effectively with Members, stakeholders and other influencers and organisations.
- Confident communicator able to influence and think through challenging situations with the ability to adapt communication style to suit different situations, and present complex issues.
Remote Membership Engagement Manager employer: Membership Bespoke
As a leading professional membership body in the Northwest of England, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and development. With a competitive salary and comprehensive benefits package, including generous pension contributions and private health cover, we empower our team to thrive through flexible working arrangements and opportunities for professional growth. Join us in making a meaningful impact across the region while enjoying the unique advantages of hybrid working and engaging with diverse member businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Membership Engagement Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meet-ups. The more you engage, the better your chances of landing that Membership Engagement Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in membership engagement and account management. Use real examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Remote Membership Engagement Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Membership Engagement Manager role. Highlight your experience in membership engagement, account management, or business development, especially if it’s within a trade association or professional body. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our mission. Be sure to mention specific examples of how you've engaged with members or stakeholders in the past.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t shy away from showing your personality. We love a bit of flair!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Membership Bespoke
✨Know Your Members
Before the interview, research the member businesses in the Northwest region. Understand their challenges and how the organisation supports them. This will help you demonstrate your knowledge and show that you're genuinely interested in enhancing member engagement.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively engaged with stakeholders in the past. Think about times when you adapted your communication style to suit different audiences—this will highlight your versatility.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult member or increasing engagement at an event. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Passion for Membership Engagement
Be ready to discuss why you’re passionate about membership bodies and how you can contribute to their success. Share your ideas on how to inspire members to participate in events and activities, showing that you’re proactive and innovative.
