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For Companies At a Glance
- Tasks: Join our team to develop and oversee member-focused insurance products.
- Company: We're a purpose-led organisation supporting lifestyle and travel services.
- Benefits: Enjoy a hybrid work model, competitive salary, and excellent perks.
- Why this job: Make a real impact by improving insurance products based on member feedback.
- Qualifications: Strong understanding of insurance products and excellent communication skills required.
- Other info: Ideal for candidates in London, Kent, or Sussex; remote work available.
The predicted salary is between 24000 - 28000 £ per year.
Location: Hybrid – 1 day per week in East Grinstead, ideally suited to candidates based in London, Kent or Sussex
Salary: £30,000 – £35,000 per annum + excellent benefits
Permanent, Full Time
Our client is a long-standing, purpose-led membership organisation supporting people with lifestyle and travel-related services. They are now looking to appoint an Insurance Product Executive to join their growing team.
Overview
This role sits within the Insurance & Financial Services function and focuses on the development, improvement and oversight of a range of member-facing insurance products. From travel and health cover to caravanning and ferry insurance, you will act as the internal expert—balancing technical accuracy with empathy for member needs.
Working across departments, you will ensure insurance products meet regulatory requirements, respond to real member feedback, and stand up well against competitors. You will also help support call centre queries (around 20% of your time), assist with claims insight, and keep documentation clear and compliant.
Essential Criteria
- Strong understanding of insurance products—ideally travel, health or niche cover
- Experience supporting regulated products (FCA knowledge a plus)
- Analytical mindset with experience reviewing claims data, trends and feedback
- Empathy-led, member-focused approach
- Excellent communication skills, both written and verbal
- Detail-driven, organised and confident using tools like Google Workspace
- Experience in product support, technical customer service, or a similar role
To apply, please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Product Executive – Insurance employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Executive – Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as travel and health cover. Understanding these products will allow you to speak confidently about them during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who have experience with regulated products. Engaging in conversations can provide valuable insights and may even lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your analytical skills by reviewing common claims data trends in the insurance sector. Being able to articulate how you've used data to improve products or customer service will set you apart from other candidates.
✨Tip Number 4
Showcase your empathy-led approach by preparing examples of how you've successfully handled customer queries or complaints in the past. This will highlight your member-focused mindset, which is crucial for this role.
We think you need these skills to ace Product Executive – Insurance
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Executive in Insurance. Familiarise yourself with the types of insurance products mentioned in the job description, such as travel and health cover.
Tailor Your CV: Highlight your relevant experience in insurance products, customer service, and any analytical skills you possess. Make sure to emphasise your understanding of regulatory requirements and your ability to communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your empathy-led approach and how your background aligns with the company's mission. Mention specific examples of how you've supported regulated products or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is crucial for this role.
How to prepare for a job interview at Membership Bespoke
✨Know Your Insurance Products
Make sure you have a solid understanding of the insurance products relevant to the role, especially travel and health cover. Be prepared to discuss how these products meet member needs and how they compare to competitors.
✨Showcase Your Analytical Skills
Highlight your experience with analysing claims data and trends. Be ready to provide examples of how you've used this data to improve products or customer service in previous roles.
✨Demonstrate Empathy and Communication
Since the role requires a member-focused approach, prepare to discuss how you've successfully communicated with customers in the past. Share specific instances where you showed empathy and resolved issues effectively.
✨Be Detail-Driven and Organised
The job demands attention to detail and organisation. Bring examples of how you've managed documentation or projects in a clear and compliant manner, especially using tools like Google Workspace.
