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For Companies At a Glance
- Tasks: Join our team to develop and improve member-facing insurance products.
- Company: A purpose-led organisation supporting lifestyle and travel-related services.
- Benefits: Enjoy a hybrid work model, competitive salary, and excellent perks.
- Why this job: Make a real impact on members' lives while working in a supportive environment.
- Qualifications: Strong understanding of insurance products and excellent communication skills required.
- Other info: Ideal for candidates based in London, Kent, or Sussex.
The predicted salary is between 24000 - 28000 £ per year.
Location: Hybrid – 1 day per week in East Grinstead, ideally suited to candidates based in London, Kent or Sussex
Salary: £30,000 – £35,000 per annum + excellent benefits
Permanent, Full Time
Our client is a long-standing, purpose-led membership organisation supporting people with lifestyle and travel-related services. They are now looking to appoint an Insurance Product Executive to join their growing team.
Overview
This role sits within the Insurance & Financial Services function and focuses on the development, improvement and oversight of a range of member-facing insurance products. From travel and health cover to caravanning and ferry insurance, you will act as the internal expert—balancing technical accuracy with empathy for member needs.
Working across departments, you will ensure insurance products meet regulatory requirements, respond to real member feedback, and stand up well against competitors. You will also help support call centre queries (around 20% of your time), assist with claims insight, and keep documentation clear and compliant.
Essential Criteria
- Strong understanding of insurance products—ideally travel, health or niche cover
- Experience supporting regulated products (FCA knowledge a plus)
- Analytical mindset with experience reviewing claims data, trends and feedback
- Empathy-led, member-focused approach
- Excellent communication skills, both written and verbal
- Detail-driven, organised and confident using tools like Google Workspace
- Experience in product support, technical customer service, or a similar role
To apply, please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Product Executive - Insurance employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Executive - Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as travel and health cover. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who have experience with regulated products. Engaging in conversations can provide valuable insights and may even lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your analytical skills by reviewing claims data or trends relevant to the insurance sector. Being able to articulate how you've used data to improve products or services will set you apart from other candidates.
✨Tip Number 4
Showcase your empathy-led approach by preparing examples of how you've successfully handled customer queries or feedback in previous roles. This will highlight your member-focused mindset, which is crucial for this position.
We think you need these skills to ace Product Executive - Insurance
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and requirements for the Product Executive – Insurance position. Tailor your application to highlight relevant experience in insurance products, especially travel and health cover.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with regulated products and any analytical skills you possess. Mention specific examples of how you've used data to improve products or services in previous roles.
Showcase Communication Skills: Since excellent communication is essential for this role, ensure your application reflects your written and verbal communication abilities. Use clear, concise language and structure your documents well to demonstrate your attention to detail.
Tailor Your Cover Letter: Craft a personalised cover letter that connects your skills and experiences to the specific needs of the organisation. Mention your empathy-led approach and how it aligns with their mission to support members effectively.
How to prepare for a job interview at Membership Bespoke
✨Showcase Your Insurance Knowledge
Make sure to brush up on your understanding of various insurance products, especially travel and health cover. Be prepared to discuss how these products meet member needs and regulatory requirements.
✨Demonstrate Analytical Skills
Highlight your experience with analysing claims data and trends. Prepare examples of how you've used this data to improve products or customer service in previous roles.
✨Emphasise Empathy and Communication
Since the role requires a member-focused approach, be ready to share instances where you've successfully communicated with customers, especially in challenging situations. Show that you can balance technical accuracy with empathy.
✨Be Detail-Driven and Organised
Prepare to discuss how you manage documentation and ensure compliance. Mention any tools you’ve used, like Google Workspace, to stay organised and detail-oriented in your work.
