At a Glance
- Tasks: Oversee membership processes and enhance member experience in a dynamic team.
- Company: Join a respected global governing body with a strong reputation in professional standards.
- Benefits: Enjoy flexible working with 2 days in the office and 3 days from home.
- Other info: Applications from diverse backgrounds are encouraged; we value inclusivity.
- Why this job: Make a real impact on members' professional journeys while developing your leadership skills.
- Qualifications: Experience in membership bodies and strong communication skills are essential.
The predicted salary is between 34000 - 42000 £ per year.
A respected financial services trade body is seeking an experienced Membership Relationship Manager to join its membership function on a 12-month fixed-term basis.
This is a high-profile, externally facing role, working closely with senior stakeholders across a diverse member base. The postholder will play a key role in delivering a structured, commercially minded membership proposition that drives engagement, retention and growth.
The role
Working as part of a collaborative membership and governance team, you will:
- Manage and develop relationships with a portfolio of members, ensuring consistent engagement and clear value delivery
- Implement and refine an account management and relationship strategy aligned to commercial objectives
- Identify opportunities for enhanced member engagement through briefings, roundtables, events and thought leadership activity
- Work closely with internal policy and delivery teams to connect members to relevant insight and influence
- Support the onboarding of new members and contribute to membership growth targets
- Maintain accurate CRM records, engagement tracking and pipeline management using Microsoft Dynamics
- Produce and interpret management information and reporting, with Power BI experience highly desirable
- Contribute to forecasting, reporting and invoicing activity as required
About you
You will bring:
- Proven experience in relationship management, account management or business development within a financial services or professional services trade association (essential)
- Strong stakeholder management skills, with confidence engaging at senior level
- A commercial mindset, with experience contributing to revenue-generating membership or sponsorship activity
- Familiarity with membership propositions, member segmentation and engagement strategies
- Strong working knowledge of Microsoft Dynamics CRM and Power BI (very desirable)
- Excellent written and verbal communication skills, with a proactive and organised approach
This role would suit someone who enjoys building trusted relationships, working across policy and commercial agendas, and operating in a purpose-driven membership environment.
To apply to this role please send your CV
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
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Membership Manager in London employer: Membership Bespoke
Membership Bespoke is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee development and a hybrid working model, we provide our team with the flexibility to thrive while enjoying competitive salaries, commission opportunities, and comprehensive benefits. Join us to lead impactful membership growth initiatives and engage with a passionate community, all while being part of a supportive and collaborative culture that values innovation and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Manager in London
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We think you need these skills to ace Membership Manager in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Membership Bespoke.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Membership Bespoke. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Membership Bespoke
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Membership Bespoke, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Membership Bespoke, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Membership Bespoke could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Membership Bespoke as they’re likely seeking a candidate who can enhance their workplace culture.
