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- Tasks: Engage with member businesses, enhance retention, and represent the organisation in the Northwest region.
- Company: Join Membership Bespoke, a leading recruitment firm focused on professional membership bodies.
- Benefits: Enjoy a competitive salary, hybrid working, generous holiday, and health cover.
- Why this job: Make a real impact by supporting local businesses and fostering community connections.
- Qualifications: Experience in membership engagement or account management is essential; strong communication skills are a must.
- Other info: This role offers a blend of home and field work, perfect for those who thrive on flexibility.
The predicted salary is between 42000 - 56000 £ per year.
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This range is provided by Membership Bespoke. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Membership Bespoke
Helping membership organisations find in-demand talent
Membership Engagement Manager
Membership Body
Northwest of England – Hybrid Working – Covering the North West Region
Basic Salary £49,000 plus Car or Car Allowance (12%), pension scheme 12.5% employer, 5% employee contributions, life assurance cover (4 x salary), income protection, 25 days holiday, private health cover, employer support volunteering policy, flexible work arrangements policy
Permanent, Full Time
Our client, a well-recognised professional membership body, is currently recruiting for a Membership Engagement Manager to support and engage with approximately 292 member businesses across the Northwest including Manchester, Liverpool, Lancashire, Cumbria, Cheshire and North Wales. The role is hybrid, with a blend of home working, regional field visits, and occasional office-based collaboration.
If you are an experienced professional with a background in membership engagement, account management, or business development—ideally within a trade association, professional body, or not-for-profit—we would love to hear from you.
The Role
You will represent the organisation in the Northwest region, supporting member businesses to enhance retention and engagement, strengthen relationships, and demonstrate the value of membership.
Key Responsibilities:
Develop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member business in the region.
Engage with Member businesses at agreed frequencies, successfully managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.
Inspire regional Members to participate in and embrace the organisation’s events and activities. This is to encourage increased levels of engagement, interaction and wider networking.
Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand the challenges of their organisations.
Achieve regional retention revenue and member engagement targets to help meet the organisation’s overall strategic objectives.
Act as Secretary to the Northwest Regional Executive Committee (REC) and attend their meetings (3-4 annually) to provide guidance to the REC Officers ensuring organisational policies and objectives are managed appropriately.
Provide support to the Northwest regional Branch officers and attend meetings were reasonably possible.
Attend events and exhibitions as required to professionally represent the organisation to Members and the wider industry.
Excellent oral and written communication skills, able to communicate effectively with Members, stakeholders and other influencers and organisations.
Confident communicator able to influence and think through challenging situations with the ability to adapt communication style to suit different situations, and present complex issues & proposals cogently and clearly.
Confident in leading and understanding the needs and wants of senior management within Member businesses from multi-million turnover through to SME.
Able to work collaboratively with colleagues across the organisation, to prioritise, and to act on initiative.
Experience in presenting and communicating at senior/board level. Excellent CRM system skills and knowledge (preferably Salesforce).
Understanding of the nuances and challenges faced by contracting businesses working within the building engineering/construction sector.
Appreciation of the culture and dynamics of a member-led organisation, their members and the interpersonal skills and ability to succeed within it.
To apply, please send your CV.
Due to the volume of applications, we are only able to contact shortlisted candidates. If you have not heard from us within 10 working days, please consider your application unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. We welcome applications from all suitably qualified individuals regardless of background, belief, or identity.
Membership Bespoke is the UK’s leading membership-focused recruitment firm, with over a decade of experience delivering permanent, interim, and executive search solutions to professional bodies, trade associations, and regulatory organisations.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Non-profit Organizations, Higher Education, and Engineering Services
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Business / Account Development Manager, North West
North West, England, United Kingdom 1 day ago
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Membership Engagement Manager employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Engagement Manager
✨Tip Number 1
Familiarise yourself with the specific membership organisations in the Northwest region. Understanding their unique challenges and needs will help you engage more effectively during interviews and demonstrate your commitment to supporting their goals.
✨Tip Number 2
Network with professionals already working in membership engagement or related fields. Attend local events or webinars to build connections and gain insights into what makes a successful Membership Engagement Manager in this region.
✨Tip Number 3
Brush up on your CRM skills, particularly with Salesforce, as this is crucial for managing member relationships. Consider taking a short course or tutorial to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in engaging with senior management and decision-makers. Think of specific examples where you've successfully influenced stakeholders, as this will showcase your ability to thrive in the role.
We think you need these skills to ace Membership Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in membership engagement, account management, or business development. Use specific examples that demonstrate your ability to enhance retention and engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the organisation. Mention your familiarity with the challenges faced by member businesses in the building engineering/construction sector and how you can address them.
Highlight Communication Skills: Since excellent oral and written communication skills are crucial for this role, provide examples in your application that illustrate your ability to communicate effectively with senior managers and stakeholders.
Showcase CRM Experience: If you have experience with CRM systems, particularly Salesforce, make sure to mention it. Highlight how you've used these tools to manage relationships and support member engagement in previous roles.
How to prepare for a job interview at Membership Bespoke
✨Know Your Members
Familiarise yourself with the member businesses in the Northwest region. Understand their challenges and how your role can add value to their membership experience. This will help you demonstrate your commitment to their success during the interview.
✨Showcase Your Communication Skills
As a Membership Engagement Manager, effective communication is key. Prepare examples of how you've successfully engaged with stakeholders or influenced decision-makers in previous roles. Be ready to discuss your approach to adapting your communication style to different audiences.
✨Demonstrate Strategic Thinking
Be prepared to discuss how you would develop and implement an account management plan for the member businesses. Highlight your ability to identify priorities and key stakeholders, and share any relevant experiences where you've successfully managed similar tasks.
✨Engagement and Retention Strategies
Think about innovative ways to inspire member participation in events and activities. Share your ideas on how to enhance engagement and retention, as this will show your proactive approach and understanding of the role's objectives.
