At a Glance
- Tasks: Lead membership growth and manage a dynamic team in a hybrid working environment.
- Company: Join a leading UK trade association with a strong industry presence.
- Benefits: Enjoy a competitive salary, 28 days leave, private healthcare, and more.
- Other info: Exciting opportunities for professional development and networking.
- Why this job: Make a real impact on membership development and drive organisational success.
- Qualifications: Proven experience in membership growth and team leadership required.
The predicted salary is between 60000 - 60000 £ per year.
Central London – Hybrid Working (2 Days Office / 3 Days Home)
Basic Salary £60,000 per annum + Commission + Excellent Benefits including 28 days annual leave plus Bank Holidays, Office closed between Christmas and New Year, Private Healthcare (following successful completion of probation), Life Insurance, Pension Scheme
- Cycle to Work Scheme & Season Ticket Loan
- Permanent, Full Time
Our client is a leading UK trade association representing a high-profile industry and is seeking an ambitious, commercially minded
Head of Membership Development to lead membership growth, manage an established membership team, and play a key role in the organisation's future success.
This is an exciting opportunity for an experienced membership professional with a proven track record in business development, relationship management and leading high-performing teams within a membership organisation, trade association or professional body.
The Role
Reporting into the senior leadership team, you will take ownership of the membership growth strategy while overseeing the retention and engagement of existing members through a dedicated membership team.
Working closely with colleagues across marketing, policy and communications, you will identify new membership opportunities, convert prospects into members, strengthen the membership proposition and ensure exceptional member engagement.
This is a highly visible role requiring excellent commercial awareness, relationship-building skills and the ability to represent the organisation confidently across the sector.
Key Responsibilities
- Develop and deliver the organisation's membership growth strategy.
- Lead, coach and motivate the membership team to achieve ambitious growth and retention targets.
- Identify new membership opportunities and convert prospects into long-term members.
- Build and maintain relationships with senior stakeholders across the sector.
- Work with the marketing team to generate high-quality membership leads through campaigns, events, digital marketing and networking.
- Continually review and enhance the membership value proposition.
- Analyse membership data, trends and performance to inform future strategy.
- Develop and improve CRM systems, reporting and member engagement processes.
- Represent the organisation at industry events, conferences and networking opportunities.
- Drive continuous improvement across membership operations and customer experience.
Person Specification
- Proven experience leading membership growth within a membership organisation, trade association, professional body or similar.
- Demonstrable success in business development, relationship-based sales or commercial membership growth.
- Previous experience managing and developing a team.
- Strong stakeholder management and networking skills.
- Excellent presentation, communication and influencing abilities.
- Commercially aware with a proactive, results-driven approach.
- Experience developing membership strategies and improving member engagement.
- Confident using CRM systems and analysing membership data.
- Highly organised with the ability to manage multiple priorities.
- Strong Microsoft Office skills, particularly Excel, Word and Power Point.
Membership Bespoke is acting as a recruitment business in relation to this vacancy.
Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
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Head of Membership Development in London employer: Membership Bespoke
Membership Bespoke is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee development and a hybrid working model, we provide our team with the flexibility to thrive while enjoying competitive salaries, commission opportunities, and comprehensive benefits. Join us to lead impactful membership growth initiatives and engage with a passionate community, all while being part of a supportive and collaborative culture that values innovation and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Membership Development in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Membership Bespoke.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Membership Bespoke.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Membership Bespoke.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Membership Bespoke. Apply directly through us to stand out!
We think you need these skills to ace Head of Membership Development in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Membership Bespoke. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Membership Development, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Membership Bespoke
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Membership Bespoke. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
