At a Glance
- Tasks: Coordinate membership services and support professional registration activities.
- Company: Respected professional membership organisation in the engineering sector.
- Benefits: £30,000–£32,000 salary, 25 days' leave, birthday leave, and a generous pension scheme.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Join a supportive culture with regular social events and make a real impact.
- Qualifications: Organisational skills, attention to detail, and strong IT skills required.
The predicted salary is between 24750 - 30250 £ per year.
Professional Membership Organisation – Engineering Sector
Central London (Hybrid – 2 days office, 3 days home)
£30,000–£32,000 + excellent benefits including 25 days' annual leave plus bank holidays, birthday leave, a generous pension scheme, and a close-knit, supportive culture with regular summer and winter social events
Permanent | Full Time
Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Customer Service Coordinator to join their Membership and Professional Standards team.
The Role of Customer Service Coordinator
Reporting to the Membership & Professional Standards Manager, you will play a key role in supporting membership services, professional registration activities and member engagement. You will coordinate membership applications, professional registration processes and member communications, whilst providing administrative support to regional volunteer groups and helping deliver an engaging programme of member webinars. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst delivering a first-class service to members and stakeholders.
Experience supporting membership, registrations, customer service or membership administration would be highly desirable.
Strong IT skills, including CRM databases, Microsoft Office and Excel.
Experience supporting professional registration or accreditation processes would be advantageous but is not essential.
Customer Service Coordinator (Night Shifts) (Permanent, Contract, Temporary) in London employer: Membership Bespoke
As a Customer Service Coordinator with our esteemed professional membership organisation in the engineering sector, you will thrive in a supportive and close-knit culture that values teamwork and employee well-being. Enjoy excellent benefits such as 25 days' annual leave, birthday leave, and a generous pension scheme, all while working in a hybrid model that promotes work-life balance in the heart of Central London. With opportunities for personal and professional growth, this role offers a meaningful way to contribute to member engagement and support within a respected community.
