At a Glance
- Tasks: Support membership services and coordinate member communications in a dynamic team.
- Company: Respected professional membership organisation in the engineering sector.
- Benefits: £30,000–£32,000 salary, 25 days' leave, birthday leave, and a generous pension scheme.
- Other info: Hybrid work model with opportunities for professional growth.
- Why this job: Join a supportive culture with regular social events and make a real impact.
- Qualifications: Organisational skills, attention to detail, and strong IT skills required.
The predicted salary is between 24750 - 30250 £ per year.
Professional Membership Organisation – Engineering Sector
Central London (Hybrid – 2 days office, 3 days home)
£30,000–£32,000 + excellent benefits including 25 days' annual leave plus bank holidays, birthday leave, a generous pension scheme, and a close-knit, supportive culture with regular summer and winter social events.
Our client, a respected and well-established professional membership organisation in the engineering sector, is looking to recruit an organised and proactive Customer Service Coordinator to join their Membership and Professional Standards team.
The Role of Customer Service Coordinator
Reporting to the Membership & Professional Standards Manager, you will play a key role in supporting membership services, professional registration activities and member engagement. You will coordinate membership applications, professional registration processes and member communications, whilst providing administrative support to regional volunteer groups and helping deliver an engaging programme of member webinars. The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities whilst delivering a first-class service to members and stakeholders.
Experience supporting membership, registrations, customer service or membership administration would be highly desirable.
Strong IT skills, including CRM databases, Microsoft Office and Excel.
Experience supporting professional registration or accreditation processes would be advantageous but is not essential.
Customer Service Coordinator (Contract, Temporary) in London employer: Membership Bespoke
As a Customer Service Coordinator at our esteemed professional membership organisation in the engineering sector, you will thrive in a supportive and close-knit culture that values teamwork and employee well-being. With excellent benefits including 25 days' annual leave, birthday leave, and a generous pension scheme, along with opportunities for personal and professional growth, this role offers a rewarding experience in a vibrant Central London location. Join us to be part of a dynamic team that celebrates success through regular social events and a commitment to member engagement.
