At a Glance
- Tasks: Engage with member businesses, enhance retention, and inspire participation in events.
- Company: Well-recognised professional membership body with a focus on community.
- Benefits: Competitive salary, car allowance, pension scheme, private health cover, and 25 days holiday.
- Other info: Hybrid working model with opportunities for professional growth and networking.
- Why this job: Make a real impact by supporting local businesses and fostering connections.
- Qualifications: Experience in membership engagement or account management is essential.
The predicted salary is between 49000 - 49000 £ per year.
A well-recognised professional membership body is currently recruiting for a Membership Engagement Manager to support and engage with approximately 292 member businesses across the Northwest including Manchester, Liverpool, Lancashire, Cumbria, Cheshire and North Wales. The role is hybrid, with a blend of home working, regional field visits, and occasional office-based collaboration.
If you are an experienced professional with a background in membership engagement, account management, or business development—ideally within a trade association, professional body, or not-for-profit—we would love to hear from you.
The Role
You will represent the organisation in the Northwest region, supporting member businesses to enhance retention and engagement, strengthen relationships, and demonstrate the value of membership.
Key Responsibilities:
- Develop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member business in the region.
- Engage with Member businesses at agreed frequencies, successfully managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.
- Inspire regional Members to participate in and embrace the organisation’s events and activities to encourage increased levels of engagement, interaction and wider networking.
- Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand the challenges of their organisations.
- Achieve regional retention revenue and member engagement targets to help meet the organisation’s overall strategic objectives.
- Act as Secretary to the Northwest Regional Executive Committee (REC) and attend their meetings (3-4 annually) to provide guidance to the REC Officers ensuring organisational policies and objectives are managed appropriately.
- Provide support to the Northwest regional Branch officers and attend meetings where reasonably possible.
- Attend events and exhibitions as required to professionally represent the organisation to Members and the wider industry.
Essential
- Excellent oral and written communication skills, able to communicate effectively with Members, stakeholders and other influencers and organisations.
- Confident communicator able to influence and think through challenging situations with the ability to adapt communication style to suit different situations, and present complex issues.
Remote Membership Engagement Manager in Kent employer: Membership Bespoke
As a leading professional membership body in the Northwest of England, we pride ourselves on fostering a supportive and engaging work culture that prioritises employee well-being and development. With a competitive salary, comprehensive benefits including a generous pension scheme, private health cover, and flexible working arrangements, we empower our team to thrive both personally and professionally while making a meaningful impact within the community. Join us in a role that not only offers the chance to connect with diverse member businesses but also provides opportunities for growth and collaboration in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Membership Engagement Manager in Kent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meet-ups. The more you engage with potential employers and members, the better your chances of landing that dream job.
✨Tip Number 2
Show off your personality! When you get the chance to chat with hiring managers or during interviews, let your passion for membership engagement shine through. Be genuine and share your experiences; it’ll help you stand out from the crowd.
✨Tip Number 3
Follow up after meetings or interviews. A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with the right opportunities. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace Remote Membership Engagement Manager in Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Membership Engagement Manager role. Highlight your experience in membership engagement, account management, or business development, especially if it’s within a trade association or professional body. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t hold back! Use clear and engaging language in your application. Share examples of how you’ve effectively communicated with members or stakeholders in the past. We love seeing how you can adapt your style to different situations!
Demonstrate Your Passion:Let your enthusiasm for membership engagement shine through! Talk about why you’re excited about this role and how you can contribute to our mission. We’re looking for someone who’s not just qualified but also genuinely passionate about supporting member businesses.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Membership Bespoke
✨Know Your Members
Before the interview, research the member businesses in the Northwest region. Understand their challenges and how the organisation supports them. This will help you demonstrate your knowledge and show that you're genuinely interested in enhancing member engagement.
✨Showcase Your Communication Skills
As a Membership Engagement Manager, strong communication is key. Prepare examples of how you've effectively communicated with stakeholders in the past. Be ready to discuss how you adapt your style to suit different audiences, as this will highlight your ability to connect with diverse member businesses.
✨Demonstrate Your Strategic Thinking
Think about how you would develop and implement an account management plan for the region. Be prepared to discuss your approach to identifying priorities and key stakeholders. This shows that you can think strategically and are ready to hit the ground running.
✨Engagement is Key
Prepare to talk about how you would inspire members to participate in events and activities. Share any past experiences where you've successfully increased engagement or built relationships within a professional setting. This will illustrate your passion for member engagement and your proactive approach.
