Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead membership transformation and enhance member experience through data-driven strategies.
- Company: A prominent national membership organisation focused on member-first initiatives.
- Benefits: Hybrid work model, competitive salary, and the chance to shape organisational change.
- Why this job: Be at the forefront of digital transformation and make a real impact on member engagement.
- Qualifications: Senior experience in membership or customer engagement roles, with strong data and CRM skills.
- Other info: Encourages diverse applications and offers excellent career development opportunities.
The predicted salary is between 48000 - 72000 £ per year.
A prominent national membership body is seeking an outstanding Head of Membership to lead its shift towards a truly member‑first, insight‑driven and digitally enabled future.
This is a strategic leadership role at the heart of organisational transformation - ideal for someone who combines commercial focus with empathy, data literacy and a deep understanding of what great member experience looks like.
- Build a modern insight and data capability that drives segmentation and service improvement.
- Champion digital transformation, introducing AI and automation to enhance services.
You bring senior experience in membership, customer experience or engagement roles, ideally within an association or professional body. You’re skilled at turning insight into strategy, improving service models and leading transformation across people, processes and technology. You’re confident with CRM systems (ideally Salesforce), data, and modern digital tools. Experience supporting SMEs, leading consultancy-style services or working within regulated sectors would be an advantage.
This is a rare opportunity to shape the future of a respected national organisation and ensure members feel heard, supported and represented.
Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Head of Membership and Events employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Membership and Events
✨Tip Number 1
Network like a pro! Reach out to your connections in the membership and events space. Attend industry meet-ups or webinars to get your name out there and show off your expertise. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your skills! Create a personal website or LinkedIn profile that highlights your achievements in membership and customer experience. Use data and insights to demonstrate how you've improved services in the past – this will make you stand out!
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their current challenges and think about how you can lead their digital transformation. Bring your ideas to the table – they’ll love your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Head of Membership and Events
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in membership and customer engagement. We want to see how your skills align with our vision for a member-first approach!
Showcase Your Data Skills: Since we're all about insight-driven strategies, don’t forget to mention your experience with data literacy and CRM systems like Salesforce. We love seeing how you’ve used data to improve member experiences in the past.
Be Authentic: Let your personality shine through! We’re looking for someone who combines commercial focus with empathy, so share your passion for enhancing member experiences and how you’ve championed digital transformation in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of our organisation!
How to prepare for a job interview at Membership Bespoke
✨Know Your Membership Inside Out
Before the interview, dive deep into the organisation's membership structure and services. Understand their current challenges and how they’re addressing member needs. This will help you demonstrate your insight-driven approach and show that you’re genuinely interested in enhancing the member experience.
✨Showcase Your Data Savvy
Be prepared to discuss your experience with data literacy and CRM systems, especially Salesforce. Bring examples of how you've used data to drive strategy and improve service models. This will highlight your ability to build a modern insight capability that aligns with their vision.
✨Emphasise Digital Transformation Experience
Since this role champions digital transformation, share specific instances where you've introduced AI or automation to enhance services. Discuss the impact of these changes on member engagement and satisfaction, showcasing your forward-thinking mindset.
✨Demonstrate Empathy and Leadership
As a strategic leader, it’s crucial to convey your empathetic approach to member needs. Prepare to discuss how you’ve led teams through transformation while ensuring that members feel heard and supported. This will resonate well with their goal of creating a member-first culture.
