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- Tasks: Lead membership strategy and drive growth in a dynamic, hybrid work environment.
- Company: Established membership organisation with a focus on innovation and inclusivity.
- Benefits: Competitive salary, generous holiday, pension scheme, private health insurance, and lifestyle discounts.
- Why this job: Make a significant impact on membership offerings while enjoying flexible working arrangements.
- Qualifications: Strong commercial acumen, data-driven mindset, and experience with CRM and digital platforms.
- Other info: Join a supportive team that values diversity and offers excellent career development opportunities.
The predicted salary is between 75000 - 80000 £ per year.
Hybrid – WFH and 2 Days East Grinstead Office
Basic Salary £75,000-£80,000 dependant on experience with excellent benefits including 25 days’ holiday plus bank holidays, a generous pension scheme with enhanced employer contributions, private health insurance after probation, wellbeing and lifestyle discounts, annual incentive opportunities, and access to a wide range of Club travel and leisure perks.
Full Time, Permanent
Our client, a leading and long-established membership organisation, is seeking an exceptional Head of Membership & Loyalty to drive the evolution of its core membership proposition and deliver ambitious growth plans.
This is a high-impact, strategic leadership role where you will act as the product owner and commercial lead for the organisation’s membership and loyalty offering.
Reporting to a senior commercial leader, you will take ownership of the membership product strategy, including proposition design, pricing, segmentation, and loyalty frameworks. You will work cross-functionally with marketing, digital, commercial, and operational teams to ensure the membership offering is compelling, scalable, and commercially optimised.
- Design and deliver partnership-based membership products to support third-party acquisition channels
- Analyse performance data, including LTV, churn, and engagement metrics, to continuously optimise the offering
- Ensure compliance with relevant regulatory frameworks (e.g. GDPR, digital regulations)
- Strong commercial and financial acumen, including pricing strategy and revenue optimisation
- Strong data-driven mindset
- Familiarity with CRM, digital platforms, and customer data ecosystems
Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 14+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Membership Manager - Home Based in England employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Manager - Home Based in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its membership offerings. Show them you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Head of Membership & Loyalty. Highlight your experience with data analysis and commercial strategy to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Membership Manager - Home Based in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Membership Manager role. Highlight your experience in membership strategies, pricing, and data analysis. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about membership and loyalty. Share specific examples of how you've driven growth in previous roles – we love a good story!
Showcase Your Data Skills: Since this role requires a strong data-driven mindset, don’t forget to mention your experience with performance metrics and CRM systems. We’re keen to see how you’ve used data to optimise offerings in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Membership Bespoke
✨Know Your Membership Inside Out
Before the interview, dive deep into the organisation's membership offerings. Understand their unique selling points, pricing strategies, and how they engage with their members. This knowledge will help you demonstrate your passion and strategic thinking during the conversation.
✨Showcase Your Data Skills
Since this role requires a strong data-driven mindset, be prepared to discuss how you've used data in previous roles. Bring examples of how you've analysed performance metrics like LTV and churn rates to optimise membership offerings. This will show that you can make informed decisions based on data.
✨Prepare for Cross-Functional Collaboration
This position involves working with various teams, so think of examples where you've successfully collaborated across departments. Highlight your experience in marketing, digital platforms, or operational roles to illustrate your ability to work effectively in a cross-functional environment.
✨Understand Compliance and Regulations
Familiarise yourself with relevant regulations such as GDPR and digital compliance. Be ready to discuss how you've ensured compliance in past roles, as this will demonstrate your attention to detail and understanding of the legal landscape surrounding membership organisations.