At a Glance
- Tasks: Lead membership growth and inspire a dynamic team in the hospitality sector.
- Company: Join a leading UK hospitality trade association with a vibrant culture.
- Benefits: Enjoy a competitive salary, 28 days leave, private healthcare, and more.
- Other info: Hybrid working model with opportunities for networking and professional growth.
- Why this job: Make a real impact in the exciting hospitality industry while advancing your career.
- Qualifications: Experience in business development or sales within hospitality is essential.
The predicted salary is between 60000 - 60000 £ per year.
Leading UK Hospitality Trade Association
Central London – Hybrid Working (2 Days Office / 3 Days Home)
Basic Salary £60,000 per annum
Commission
Excellent Benefits:
- 28 days annual leave plus Bank Holidays
- Office closed between Christmas and New Year
- Private Healthcare (following successful completion of probation)
- Life Insurance
- Pension Scheme
- Cycle to Work Scheme
- Season Ticket Loan
Permanent | Full Time
The Opportunity
Our client is one of the UK's leading hospitality trade associations, representing thousands of businesses across the hospitality and leisure sector, including hotels, pubs, bars, restaurants, cafés, coffee shops, visitor attractions, contract caterers, leisure venues, nightclubs and hospitality suppliers. They are looking for a commercially driven Head of Membership to lead membership growth, inspire an established team and build relationships across one of the UK's most exciting industries. This is an outstanding opportunity for an ambitious sales or business development professional from the hospitality sector who wants to step into a broader commercial leadership role while continuing to support and champion the industry.
If you've built relationships, generated new business or managed key accounts selling into hotels, pubs, hospitality groups, visitor attractions, contract catering businesses, restaurants, cafés or other leisure businesses, this could be the perfect next step in your career.
The Role
Reporting to the senior leadership team, you will lead the association's membership growth strategy, helping attract new hospitality businesses while ensuring existing members continue to receive exceptional value. You'll work closely with colleagues across marketing, policy, events and communications to promote membership, strengthen the association's commercial offering and represent the organisation throughout the hospitality sector. This is a highly visible role where you'll regularly meet senior decision-makers from across the hospitality industry, attend industry events and become a recognised ambassador for the sector.
About You
We're particularly interested in hearing from candidates with experience selling into or working within the hospitality, foodservice or leisure sectors.
Person Specification:
- Proven success in business development, membership sales, account management or commercial sales.
- Experience selling into the hospitality, leisure or foodservice sectors would be highly advantageous.
- Strong network across hospitality or the ability to quickly build credibility within the sector.
- Experience leading, motivating or mentoring a team.
- Excellent relationship-building, networking and presentation skills.
- Commercially driven with a track record of achieving growth targets.
- Confident using CRM systems and managing sales pipelines.
- Strong organisational and analytical skills.
- Passionate about supporting and promoting the hospitality industry.
To apply for this Head of Membership role, please send your CV.
Locations
Head of Membership in City of London, London employer: Membership Bespoke
As a leading UK hospitality trade association based in Central London, we pride ourselves on fostering a dynamic and inclusive work culture that champions the hospitality sector. Our employees enjoy a hybrid working model, generous benefits including private healthcare and a robust pension scheme, and ample opportunities for professional growth and networking within one of the most vibrant industries. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Membership in City of London, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Membership Bespoke. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Membership Bespoke
Don't be shy about reaching out to Membership Bespoke directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Membership in City of London, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Membership Bespoke and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Membership Bespoke
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
