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- Tasks: Lead operations to ensure top-notch service for members and expand membership offerings.
- Company: Reputable national membership organisation with a strong brand and engaged community.
- Benefits: Competitive salary up to £55,000, plus benefits and flexible working options.
- Why this job: Join a purpose-driven team and make a real impact in the membership sector.
- Qualifications: Experience in membership operations and strong organisational skills required.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 46000 - 64000 £ per year.
An established and highly regarded national membership organisation is seeking an experienced Operations Manager - Membership to join its senior management team.
This organisation has a strong brand, an active and engaged membership base, and a growing national and international profile. With ambitious plans for future growth, it is now looking to appoint a commercially minded and service-driven operations professional to play a pivotal role in its continued success.
The Operations Manager - Membership will be responsible for ensuring members receive consistently high-quality service, while also helping to expand the reach and value of the organisation’s membership products, publications and advertising portfolio. The role has oversight of key operational functions, including sales, examinations, finance and IT, ensuring efficient and effective day-to-day delivery.
Working closely with staff, volunteers, customers and partner organisations, the successful candidate will help drive operational excellence and contribute to the organisation’s wider mission to support, promote and represent its sector across the UK and internationally.
This role will suit someone with strong experience in membership operations who is commercially astute, highly organised, people-focused and motivated by the opportunity to make a meaningful impact within a purpose-led organisation.
To apply for the Operations Manager - Membership role, please submit your CV.
Operations Manager - Membership in Bedford employer: Membership Bespoke
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Membership in Bedford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the organisation's mission and values. We want to show that we’re not just a good fit for the role, but also for the culture!
✨Tip Number 3
Practice common interview questions, especially those related to operations management. We need to demonstrate our experience in ensuring high-quality service and operational excellence.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us top of mind and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Operations Manager - Membership in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in membership operations and any relevant achievements that showcase your commercial mindset and service-driven approach.
Showcase Your People Skills: Since this role is all about working with staff, volunteers, and customers, don’t forget to emphasise your people-focused experience. Share examples of how you've built relationships and driven operational excellence in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Membership Bespoke
✨Know the Organisation Inside Out
Before your interview, make sure you research the organisation thoroughly. Understand their mission, values, and the specific membership products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Operational Expertise
Prepare to discuss your previous experience in membership operations. Think of specific examples where you've improved service delivery or operational efficiency. Highlight your commercial mindset and how it can contribute to the organisation's growth plans.
✨Demonstrate People Skills
As an Operations Manager, you'll be working closely with staff, volunteers, and members. Be ready to share examples of how you've successfully managed teams or built relationships in past roles. This will illustrate your people-focused approach and ability to drive operational excellence.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the organisation's future plans for membership growth or how they measure success in member satisfaction. This shows that you're not just interested in the role, but also in contributing to the organisation's long-term goals.
