Senior Insights Analyst (German Speaking) in London

Join Meltwater's Client Insights team, as a Senior Insights Analyst (German Speaking), where you’ll play a central role in transforming complex media data into actionable intelligence for our enterprise clients. Your expertise in social listening, media analytics, and strategic storytelling will shape bespoke reports that inform brand, communication, and business decisions at the highest level.

You’ll collaborate with internal teams and client stakeholders to ensure insights are accurate, timely, and strategically aligned, continuously refining methodologies to keep pace with a rapidly evolving media landscape. Acting as both an analyst and strategic thinker, you’ll turn data into narratives that guide global brands through opportunities and risks across social, digital, and traditional channels.

At Meltwater, you’ll immerse yourself in a culture of continuous learning and inclusive leadership, working alongside experienced peers and respected industry experts. Our environment values curiosity, initiative, and accountability, empowering you to drive measurable impact through your analytical and creative contributions.

What You'll Do:

• Translate client objectives into structured reporting frameworks, Boolean queries, and dashboards that align with brand and communication KPIs.
• Conduct quantitative and qualitative analysis across social, digital, and (online) news media to uncover trends, sentiment shifts, and key narratives.
• Transform complex data sets into clear, compelling insight stories independently, by adapting templates to specific client needs, that inform brand strategy, reputation management, and campaign effectiveness, answering the ‘so what?’.
• Maintain visibility across reporting timelines, proactively communicating progress, risks, and ensuring methodological and visual consistency.
• Build Boolean queries and validate data integrity, perform quality checks, and uphold analytical rigor across all deliverables.
• Develop and enhance reporting templates, checklists, and visualization tools to improve insight delivery efficiency.
• Build and maintain strong relationships with client and internal stakeholders, own day to day communication and address customer inquiries regarding delivered reports.
• Collaborate cross-functionally to identify process improvements, new data opportunities, and automation possibilities that elevate report quality.
• Support internal training and learning initiatives by sharing best practices.
• Stay current on industry trends, competitor insights, and measurement innovation to ensure Meltwater’s deliverables remain best-in-class.

What You'll Bring:

• Bachelor's degree in a relevant field such as Social Sciences, Communications, Marketing, Media Studies, Data Analytics, or related fields emphasizing research and analysis.
• +2 years of experience in insights, research, or analytics, ideally within media, communications, marketing, or PR.
• Exceptional written and verbal communication skills in both English & German.
• Strong quantitative and qualitative analytical skills with a proven ability to identify patterns, anomalies, and actionable takeaways.
• Critical thinking skills, facilitating insights derived from data analysis.
• High attention to detail, intellectual curiosity, and the ability to balance autonomy with collaboration.
• Customer-focused mindset with a commitment to exceptional client servicing.
• Strong report writing and insight storytelling capabilities.
• A proactive, solutions-oriented mindset with enthusiasm for media, culture, and emerging digital trends.
• Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
• Advanced Excel (PivotTables, VLOOKUP, formulas) and PowerPoint proficiency.
• Experience with social listening or online media monitoring, Boolean search logic or enterprise-level tools such as Meltwater, Brandwatch, Cision, Talkwalker, or Signal AI are a plus.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 1-2 days a week.
• The ability to legally work in the country of hire is required for this position.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Secure your future with a Creative Pension.
• Take advantage of our cycle-to-work scheme promoting eco-friendly commuting options.
• Elevate your health and wellness through Simply Health, an integral part of our benefits package offering diverse options for a holistic well-being journey.
• Prioritize well-being after tenure with comprehensive Vitality Health Insurance, a reward for commitment and a safeguard for long-term health needs.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: 7th floor, 20 Farringdon Street, London, EC4A 4AB

Our Story: At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement: Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.