Meltwater is seeking a Customer Success Manager in London to ensure ongoing success and satisfaction for our customers. You will drive product adoption, implement risk mitigation, and conduct user training while collaborating with Renewal and Account Managers to maximize value.
We look for a 2+ year track record in customer success or related fields, strong English communication, and a flexible in-office schedule. This role supports growth and advocacy across Meltwater's diverse customer base.
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Customer Success Lead — Adoption & Renewals (Hybrid) employer: Meltwater Group
Meltwater is an exceptional employer that prioritises the growth and development of its employees, offering structured training and mentorship to ensure your success as a Junior Account Executive. With a collaborative hybrid work culture in the UK, you will have the opportunity to build meaningful relationships while driving new business in the SMB to mid-market segment, all within a supportive environment that values innovation and teamwork.
