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- Tasks: Maintain and enhance ICT systems for Planning, Environmental Health, and Licensing services.
- Company: Join Melton Borough Council, a forward-thinking organisation dedicated to community service.
- Benefits: Enjoy flexible working, generous leave, and a commitment to your professional development.
- Why this job: Make a real impact while developing your technical skills in a supportive environment.
- Qualifications: Knowledge of ICT, databases, and Microsoft Office; experience in system maintenance is preferred.
- Other info: Guaranteed interview for reservists, veterans, or those with disabilities meeting criteria.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic individual who has a background in the development and maintenance of ICT systems. The role plays a key part within the teams to help ensure the smooth running, compliance and professional provision of the Planning, Environmental Health and Licensing services. This is an excellent opportunity for someone looking to broaden and develop their technical skills and knowledge.
Purpose of the job
You will be responsible for the day to day maintenance of our service systems, predominantly IDOX Uniform, LALPAC, Public Access and EDMS to include systems and security administration, business configuration, dataloads and maintenance of all Uniform modules in use, including operational documents and templates. As we are constantly evolving and improving our service, you will play a key part by leading on projects to enhance and upgrade the system, always with a focus on improving our customer journey. You will need to extract, prepare and present departmental statistics and monitor indicators on a monthly and ad hoc basis including updating corporate monitoring systems. You will also be responsible for developing and delivering training and guidance for the rest of the team as required and following any upgrades or new releases.
About You
The successful candidate will be driven and motivated with an eye for detail. You will be a team player but confident to work independently and have a flexible attitude to working under pressure. We are looking for an individual with a positive outlook and a desire to deliver a quality service to the community we serve. You will have a keen interest in, and demonstrable working knowledge of ICT and databases as well as hands-on experience of supporting and maintaining systems to include managing permissions, configurations and routine maintenance. You will also need knowledge of the Microsoft Office Suite of applications. Ideally, you will be able to produce detailed reports as well as maintain and update electronic information systems in accordance with data protection regulations. Knowledge and understanding of the work undertaken by Planning, Environmental Health and Licensing would be advantageous.
This opportunity would be ideal for an individual who has the ability to engage and liaise with stakeholders, arrange meetings and develop ideas that can add value to the wider team. At Melton Borough Council we are continually looking at how we can improve our service and processes and want someone to help us to deliver it!
Working for Melton Borough Council provides an excellent range of benefits and family friendly working policies. These include flexible and agile working arrangements with no core hours, enabling multi-site and home working, a generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme, and a clear commitment to your continued professional development.
We look forward to hearing from you if you are looking for the chance to work for a forward-thinking council and make a real difference to the people of Melton Borough and the surrounding area.
You can find out more about this role by viewing the full job description and person specification below.
We guarantee an interview to anyone who is a reservist, veteran or has a disability and meets the criteria for the role.
If you would like an informal chat, please do not hesitate to get in touch with:
- Joanne Belcher: Senior Environmental Health Officer
Telephone number: 01664 504296
Email: jbelcher@melton.gov.uk - Louise Parker: Development Manager
Telephone number: 07500 993860
Email: lparker@melton.gov.uk
Closes: 12 Noon, Monday 07 July 2025
Interview date: w/c 28 July 2025
Regulatory Services Systems Officer employer: Melton Borough Council
Contact Detail:
Melton Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory Services Systems Officer
✨Tip Number 1
Familiarise yourself with the specific ICT systems mentioned in the job description, such as IDOX Uniform and LALPAC. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Engage with current or former employees of Melton Borough Council on platforms like LinkedIn. This can provide you with insider knowledge about the work culture and expectations, which can be invaluable during your discussions with the interviewers.
✨Tip Number 3
Prepare to discuss how you can enhance customer journeys through technology. Think of examples from your past experiences where you've successfully implemented changes that improved service delivery or user experience.
✨Tip Number 4
Showcase your ability to work under pressure by preparing examples of how you've managed tight deadlines or challenging projects in the past. This will highlight your flexibility and problem-solving skills, which are crucial for this role.
We think you need these skills to ace Regulatory Services Systems Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in ICT systems development and maintenance, as well as your ability to enhance customer journeys.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your hands-on experience with systems like IDOX Uniform and your knowledge of Microsoft Office applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the council's mission. Mention specific projects or experiences where you improved systems or processes, demonstrating your proactive approach.
Highlight Teamwork and Independence: In your application, illustrate your ability to work both collaboratively and independently. Provide examples of how you've successfully engaged with stakeholders and contributed to team goals.
How to prepare for a job interview at Melton Borough Council
✨Show Your Technical Skills
Make sure to highlight your experience with ICT systems, especially IDOX Uniform, LALPAC, and other relevant software. Be prepared to discuss specific projects where you enhanced or maintained these systems.
✨Demonstrate Your Problem-Solving Abilities
Prepare examples of how you've tackled challenges in system maintenance or upgrades. Discuss how you approached these issues and the positive outcomes that resulted from your actions.
✨Engage with Stakeholders
Since the role involves liaising with various stakeholders, think of instances where you've successfully communicated or collaborated with others. This will show your ability to work as part of a team while also being independent.
✨Prepare for Questions on Data Protection
Given the importance of data protection in this role, be ready to discuss your understanding of regulations and how you've ensured compliance in previous positions. This will demonstrate your attention to detail and commitment to quality service.
