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- Tasks: Support our team by managing patient triage requests and administrative tasks.
- Company: Friendly GP Practice in Central Reading with a supportive team environment.
- Benefits: Part-time hours, training provided, and a welcoming atmosphere.
- Other info: Join a CQC rated Good practice with excellent career development opportunities.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Experience in healthcare, strong communication skills, and ability to work under pressure.
The predicted salary is between 20000 - 25000 £ per year.
We are a friendly and busy GP Practice looking to recruit a GP Assistant to support our team with the processing and management of our online Triage Service. This is a part-time position of 20 hours a week. This role is essential in helping manage our patient demand safely and efficiently, ensuring patients are directed to the right care in a timely manner.
You should ideally have experience working in a GP Practice or Healthcare setting, good communication skills, ability to manage workload under pressure and follow clear protocols. We offer a supportive and welcoming team environment. Training for Triage systems and internal procedures will be provided.
Main duties of the job:
- Review and process patient triage requests
- Accurately document patient information within the EMIS clinic system
- Signpost patients to appropriate services where appropriate
- Support GPs and the wider team with administrative tasks
- Maintain confidentiality and data protection standards at all times
- Liaise with the Duty Doctor
About us:
- Melrose Surgery, Central Reading
- Patient list: 17,400 across two sites
- Emis Web computer system
- CQC rated Good
- High QOF achiever
- Established online triage using Accurx with patient population segmentation since October 2024
- Active on social media (Facebook and Instagram)
- Enhanced services including minor surgery, coil and implant fitting
- Training practice with a long-standing ethos for both GP and Foundation trainees with three GP trainers
Date posted: 05 May 2026
Salary is dependent on experience.
GP Assistant in Reading employer: Melrose Surgery
Contact Detail:
Melrose Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Assistant in Reading
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of triage systems and patient management. We recommend practising common interview questions with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to highlight your ability to manage workload under pressure and follow protocols. Use examples from your past experiences to demonstrate this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace GP Assistant in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the GP Assistant role. Highlight any relevant experience in a GP Practice or healthcare setting, and showcase your communication skills and ability to manage workload under pressure.
Showcase Your Skills: In your application, emphasise your ability to follow clear protocols and maintain confidentiality. We want to see how you can contribute to our team and help manage patient demand safely and efficiently.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Melrose Surgery
✨Know Your Stuff
Make sure you brush up on your knowledge of the EMIS clinic system and online triage services. Familiarise yourself with how patient requests are processed and what protocols are in place. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with patients and the wider team, practice articulating your thoughts clearly. Think about examples from your past experience where you've successfully communicated under pressure or resolved a tricky situation. This will highlight your ability to manage workload effectively.
✨Demonstrate Team Spirit
The practice prides itself on being a supportive team environment. Be prepared to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you’ve supported colleagues or contributed to a positive team dynamic.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training for the Triage systems or how the team handles high patient demand. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.