At a Glance
- Tasks: Drive growth and operations while collaborating directly with the founder.
- Company: Profitable, founder-led online consumer internet company with global reach.
- Benefits: Competitive pay, performance incentives, and long-term growth opportunities.
- Other info: Fast-paced environment with direct exposure to leadership and high-impact projects.
- Why this job: Be a key player in scaling an ambitious international business.
- Qualifications: 4-8+ years in startups or online consumer businesses with strong problem-solving skills.
The predicted salary is between 80000 - 100000 € per year.
We are a profitable, founder-led online consumer internet company operating internationally across online dating and AI entertainment platforms. We are looking for a highly entrepreneurial and execution-oriented Chief of Staff – Growth & Operations to work directly with the founder and help scale the business across growth, product, hiring, operations, and international expansion. This is not a traditional corporate Chief of Staff role. We are looking for a high-agency operator who thrives in fast-moving environments and enjoys solving problems, driving execution, and building scalable systems.
Key Responsibilities
- Help build and recruit the next layer of leadership, including: Head of Growth, Engineering Lead / CTO, and Media Buying.
- Coordinate international expansion and localization initiatives across multiple GEOs.
- Help improve product performance, retention, monetization, onboarding and churn to identify exactly where revenue is leaking and implement structural fixes.
- Identify operational bottlenecks and improve execution speed across teams.
- Work directly with the founder to prioritize initiatives, coordinate projects, and drive execution across the business.
- Support high-impact strategic projects including AI-driven product initiatives and future growth opportunities.
What We’re Looking For
- 4–8+ years of experience in startups, growth, product, operations, scale-ups, or online consumer businesses.
- Strong execution, organizational, and problem-solving skills.
- Highly analytical and commercially minded.
- Entrepreneurial mindset with strong ownership mentality.
- Comfortable operating in fast-moving and ambiguous environments.
- Experience working directly with founders is a plus.
- Experience with growth, funnels, retention, subscriptions, affiliate marketing, or online acquisition is a strong plus.
What We Offer
- Direct exposure to building and scaling a profitable international online business.
- High ownership and impact role working directly with the founder.
- Competitive compensation plus performance-based incentives.
- Long-term growth opportunity as the company scales.
If you are excited by high-growth environments, enjoy operating close to leadership, and want to play a key role in scaling an ambitious international internet business, we’d love to hear from you.
Chief of Staff (Growth & Operations) in London employer: Mellow Media Ltd
Join a dynamic and entrepreneurial team at our profitable, founder-led online consumer internet company, where you will have the unique opportunity to work directly with the founder in a high-impact role. We foster a culture of innovation and agility, offering competitive compensation, performance-based incentives, and significant opportunities for personal and professional growth as we scale internationally. If you thrive in fast-paced environments and are eager to make a meaningful impact, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Chief of Staff (Growth & Operations) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who have experience in startups and growth. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for informal chats! Many companies, including us at StudySmarter, value conversations over formal interviews. Be ready to discuss your experiences and how you can contribute to scaling operations and driving growth.
✨Tip Number 3
Showcase your problem-solving skills! During discussions, highlight specific examples where you've identified bottlenecks and implemented solutions. This will demonstrate your execution-oriented mindset, which is crucial for roles like Chief of Staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of our exciting growth journey.
We think you need these skills to ace Chief of Staff (Growth & Operations) in London
Some tips for your application 🫡
Show Your Entrepreneurial Spirit:We want to see your entrepreneurial mindset shine through in your application. Share examples of how you've taken ownership in past roles, especially in fast-paced environments. This will help us understand how you can thrive in our dynamic setting.
Be Specific About Your Experience:When detailing your experience, focus on specific achievements related to growth, operations, or product management. Use metrics where possible to illustrate your impact. This helps us gauge your analytical skills and commercial mindset.
Tailor Your Application:Make sure to tailor your CV and cover letter to align with the job description. Highlight relevant experiences that match the key responsibilities we’ve outlined. This shows us that you’re genuinely interested in the role and understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Mellow Media Ltd
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent achievements. Understand their products and how they operate in the online dating and AI entertainment sectors. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've identified operational bottlenecks or improved execution speed. Highlight your analytical mindset and how you've driven results in fast-paced environments. This is crucial for a role that demands high agency and execution.
✨Demonstrate Your Entrepreneurial Spirit
Emphasise your ownership mentality and entrepreneurial mindset during the interview. Share instances where you've taken initiative, led projects, or contributed to growth strategies. This will resonate well with the founder's vision and the company's culture.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company's challenges. Inquire about their international expansion plans or how they measure product performance. This shows your genuine interest and helps you gauge if the company is the right fit for you.
