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For Companies At a Glance
- Tasks: Lead multiple arcades, ensuring targets are met and operations run smoothly.
- Company: Join JEM Amusements, a fun and dynamic company in the entertainment industry.
- Benefits: Enjoy flexible hours, team support, and opportunities for growth.
- Why this job: Make a real impact on customer experience while working in a vibrant environment.
- Qualifications: Experience in management, strong communication skills, and a clean driving license required.
- Other info: Be part of a team that values positivity and efficiency!
The predicted salary is between 36000 - 60000 £ per year.
JOB DESCRIPTION – AREA MANAGER,
JEM Amusements and Arcades.
Job Title: Area Manager, JEM Amusements
Location: Multiple Arcades across Nottingham.
Main Function of Job: Responsible for managing JEM amusements, ensuring budget targets are achieved, operating standards are followed whilst maximising operating efficiency and profitability of each site.
Responsible to: Board of Directors
Responsible for: Arcade Managers, Arcade staff, Arcade Technicians
Main Duties:
- Monitor site performance targets, working with managers/supervisors to ensure these are achieved.
- Manage and resolve any onsite building and machine defaults.
- Monitor and review arcade revenues, prize pay outs, stock levels and resourcing numbers to ensure budgets and targets are met.
- Seek opportunities to increase profitability, achieve targets and keep within budgets across all sites
- Identify ways to improve the customer experience, whilst ensuring the highest standard of operation at each of the sites
- Ensure cash collections are carried out accurately and securely.
- Ensure all machines provided for play are operated in line with current legislation and that customers only have access to areas which the law allows. Observe at all times The Gambling Commission’s License Conditions and Codes of Practice.
- Monitor machine downtime, ensuring site supervisors are working with engineers to minimise downtime.
- Ensuring the Company’s health, safety and security regulations and procedures are implemented and complied with at each site; providing a safe environment for staff and customers at all times
- Ensure that staff resourcing is monitored and there are appropriate levels of cover at all times.
- Motivate supervisors at each site, ensuring there is positivity and efficiency in the day to day running of the site.
- Ensure a good working environment and team work is established, in order to obtain the maximum commitment of staff.
- Provide management support and guidance to supervisors; handling absences, performance and conduct issues in line with company procedures to ensure standards maintained.
- Ensure all arcade staff conduct themselves in the correct manner, maintaining the correct standards of dress and personal hygiene, in order to portray the correct image of the Company.
- To protect and keep confidential the Company’s business interests, except as authorised or required by your duties.
- To carry out any other reasonable duties as required.
- To promote the Company in a positive manner, conduct all business in a polite and courteous manner.
- Any additional duties that come with this level of responsibility.
Person Specification
Essential Criteria
- Experience in an Area Manager or senior management role
- Fully flexible with working hours including early mornings, evenings and weekends
- Experience of managing employees and improving sales targets across multiple sites
- Highly motivated, with excellent communication and customer service skills
- High cash handling experience
- Knowledge of Microsoft Office, and computer literate
- Full clean driving licence
Desirable Criteria
- Deliver staff training
- Previous experience in the sector
- Good understanding of basic HR procedures
Area Manager employer: Mellors Group
Contact Detail:
Mellors Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Familiarize yourself with the specific challenges and opportunities in the amusement and arcade industry. Research current trends, customer preferences, and successful management strategies to demonstrate your knowledge during the interview.
✨Tip Number 2
Network with professionals in the amusement sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Area Manager position.
✨Tip Number 3
Prepare to discuss your experience in managing multiple sites effectively. Be ready to share specific examples of how you've improved sales targets and employee performance in previous roles.
✨Tip Number 4
Highlight your leadership skills and ability to motivate teams. Think of ways you can showcase your approach to creating a positive work environment and ensuring high standards of operation across all locations.
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles, especially in the amusement or entertainment sector. Emphasize your ability to meet budget targets and improve sales across multiple sites.
Craft a Strong Cover Letter: In your cover letter, express your motivation for applying to JEM Amusements. Discuss how your skills align with the responsibilities of the Area Manager role, particularly your experience in managing teams and enhancing customer experiences.
Showcase Leadership Skills: Provide examples of how you've successfully motivated teams and resolved conflicts in previous roles. Highlight your communication skills and ability to create a positive working environment.
Demonstrate Financial Acumen: Include specific instances where you have managed budgets, monitored revenues, or improved profitability in past positions. This will show your capability to handle the financial aspects of the Area Manager role.
How to prepare for a job interview at Mellors Group
✨Showcase Your Management Experience
Be prepared to discuss your previous experience in managing multiple sites. Highlight specific examples where you successfully improved sales targets or resolved onsite issues, as this will demonstrate your capability for the Area Manager role.
✨Demonstrate Financial Acumen
Since the role involves monitoring revenues and budgets, be ready to talk about your experience with financial management. Discuss how you've previously achieved budget targets and increased profitability in past positions.
✨Emphasize Customer Experience Improvement
Think of ways you've enhanced customer experiences in your previous roles. Share specific strategies or initiatives you implemented that led to positive feedback or increased customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding onsite defaults or staff management. Prepare scenarios where you effectively handled challenges, ensuring you convey your leadership and decision-making abilities.
