At a Glance
- Tasks: Manage customer accounts and ensure timely cash collection while resolving invoice queries.
- Company: Join Mellors Catering Services, a national leader in contract catering.
- Benefits: Monday to Friday work schedule with opportunities for professional growth.
- Why this job: Be part of a dynamic finance team making a real impact on customer relationships.
- Qualifications: Experience in credit control or accounts receivable, strong communication skills required.
- Other info: Fast-paced environment with a focus on continuous improvement and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
White Moss Business Park, Skelmersdale, WN8 9TN
Overview
Mellors Catering Services – Fuelling Minds and Nourishing Futures
Our Mission is: Top quality service and food create happy and successful people
Monday to Friday
Accountable To: Finance Controller
Responsibilities
We are seeking a confident and proactive Credit Controller with proven experience managing high-volume customer accounts and delivering consistent cash collection performance. The ideal candidate will be commercially aware, comfortable dealing with a wide range of clients by phone and email, and able to work closely with operational teams to resolve invoice queries quickly. Experience within a multi-site or service-based environment would be advantageous, along with strong organisational skills and the ability to manage competing priorities effectively.
A well-established national contract catering business is seeking an experienced Credit Controller to join its finance team, supporting the management of approximately 350 client contracts. This is a high-volume, fast-paced role focused on maintaining strong cash collection performance while building positive relationships with customers and operational teams.
- Manage a portfolio of customer accounts and proactively collect outstanding debt
- Chase overdue invoices via phone, email, and written communication
- Investigate and resolve invoice queries in collaboration with operations and billing teams
- Responsible for raising the weekly and monthly invoicing for your portfolio of schools
- Reconcile customer accounts and allocate receipts
- Monitor aged debt, escalate high-risk accounts, and support monthly reporting
- Contribute to continuous improvements in credit control processes
Qualifications
- Previous credit control or accounts receivable experience (high-volume environment preferred)
- Strong communication and negotiation skills
- Good Excel and accounting system knowledge
- Highly organised with strong attention to detail
- Confident managing multiple accounts and prioritising workload
Credit Controller in Skelmersdale employer: Mellors Catering
Contact Detail:
Mellors Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Skelmersdale
✨Tip Number 1
Get to know the company inside out! Research Mellors Catering Services and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll be dealing with clients regularly. Role-play common scenarios with a friend or family member to boost your confidence in handling invoice queries and negotiations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mellors Catering team and ready to contribute to their mission.
We think you need these skills to ace Credit Controller in Skelmersdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and managing high-volume accounts. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Credit Controller role. Share specific examples of how you've successfully managed customer accounts and resolved queries in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and teams, make sure your application reflects your strong communication abilities. Whether it's through your writing style or examples of past experiences, let us know you can handle those conversations with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Mellors Catering!
How to prepare for a job interview at Mellors Catering
✨Know Your Numbers
As a Credit Controller, you'll be dealing with high volumes of accounts. Brush up on your financial knowledge and be ready to discuss your experience with cash collection and managing customer accounts. Be prepared to share specific examples of how you've successfully chased overdue invoices in the past.
✨Communication is Key
This role requires strong communication skills, so practice articulating your thoughts clearly. Think about how you would handle difficult conversations with clients regarding overdue payments. Role-play these scenarios with a friend to build your confidence.
✨Showcase Your Organisational Skills
With multiple accounts to manage, organisation is crucial. Prepare to discuss your methods for prioritising tasks and managing competing deadlines. Bring along any tools or systems you've used in the past that helped you stay organised and efficient.
✨Be Ready to Collaborate
You'll need to work closely with operational teams to resolve invoice queries. Think of examples where you've successfully collaborated with others to solve problems. Highlight your ability to build positive relationships, as this will be key in maintaining strong cash collection performance.