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- Tasks: Welcome patients, manage bookings, and ensure smooth operations in a dental practice.
- Company: Join a supportive dental team in Leeds focused on exceptional patient care.
- Benefits: Competitive salary, ongoing training, company pension, and free on-site parking.
- Why this job: Be the face of our brand and make a real difference in patient experiences.
- Qualifications: Experience in a dental or medical practice and strong communication skills.
- Other info: Opportunity for career growth in a friendly, dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
This role is ideal for someone eager to build a rewarding career in healthcare, who values delivering exceptional patient care, enjoys being central to patient operations, and is motivated to support the efficient running and growth of the practice.
We are looking for a Dental Receptionist & Patient Coordinator to join our dental team in Leeds. You will be the first point of contact for our patients and the face of our brand, setting the tone for the care and service we deliver.
Key Responsibilities:- First Impressions Matter: Welcome every patient warmly — in person, on the phone, or online — ensuring they feel cared for and confident in their choice of clinic.
- Patient Coordination: Manage bookings, diaries, and follow-ups, keeping patient journeys seamless and stress-free.
- Communication & Service: Handle calls, emails, and enquiries with professionalism, empathy, and efficiency.
- Proactive Problem Solving: Anticipate patient and practice needs, offer solutions, and spot opportunities to improve the experience.
- Operational Excellence: Maintain accurate records, payments, and correspondence; ensure front-office processes are efficient and compliant.
- Financial Accuracy: Process patient payments, manage insurance claims and pre-authorisations, reconcile transactions, and support the practice’s financial integrity.
- Continuous Improvement: Look for opportunities to enhance patient care, streamline operations, and strengthen financial workflows.
- Collaboration: Work closely with clinicians and the wider team to keep the practice efficient and patient-focused.
- Practice Representation: Take pride in being an ambassador for our brand, both inside and outside the practice.
- (Bonus) Digital & Social Media Engagement: If you have an interest in digital content or social media, support us in building our online community presence.
- Previous experience in a dental or medical practice (essential).
- A growth mindset — eager to learn, develop, and contribute beyond the front desk.
- Excellent communication and interpersonal skills, with natural empathy and professionalism.
- Strong organisational and IT skills (Google Suite, practice software, finance/admin systems).
- Confidence in handling payments, insurance claims, and financial transactions with accuracy and integrity.
- A proactive, solution-focused attitude — you enjoy finding opportunities and making things better.
- Ability to manage multiple tasks efficiently in a busy environment.
- Competitive salary depending on experience.
- Ongoing professional training and career development opportunities.
- Company pension.
- Free on-site parking.
- A supportive, friendly team environment where your role is recognised as essential to patient care and practice growth.
Job Type: Full-time
Work Requirement: This role is based full-time at the practice.
To apply for this position, please contact us via email or give us a call.
Dental Receptionist & Patient Coordinator in Leeds employer: Meliora Dental
Contact Detail:
Meliora Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist & Patient Coordinator in Leeds
✨Tip Number 1
First impressions are everything! When you walk into that interview, remember to smile and greet everyone warmly. It sets a positive tone and shows you're ready to deliver exceptional patient care.
✨Tip Number 2
Be prepared to chat about your previous experience in dental or medical practices. We want to hear how you've handled patient coordination and what strategies you've used to keep things running smoothly.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed bookings or improved processes in the past. This will demonstrate your proactive problem-solving attitude, which is key for this role.
✨Tip Number 4
Don’t forget to ask questions! Show us you're interested in continuous improvement by inquiring about the practice's goals and how you can contribute to enhancing patient care. And remember, apply through our website for the best chance!
We think you need these skills to ace Dental Receptionist & Patient Coordinator in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, just like you would with our patients.
Tailor Your Application: Make sure to customise your application for the Dental Receptionist & Patient Coordinator role. Highlight your relevant experience in healthcare and how it aligns with our values of exceptional patient care and operational excellence.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team. Remember, we’re looking for someone who can handle calls and emails with professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Meliora Dental
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dental Receptionist & Patient Coordinator. Familiarise yourself with patient care principles, booking systems, and financial processes. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, excellent communication is key. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your empathy and professionalism, which are crucial for this position.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've proactively solved problems or improved processes in previous roles. Highlighting your solution-focused attitude will resonate well with the interviewers, as they value someone who can anticipate needs and enhance patient experiences.
✨Be Ready to Discuss Continuous Improvement
Prepare to talk about how you can contribute to the practice's growth and efficiency. Share ideas on enhancing patient care or streamlining operations, showing that you're not just looking to fill a role but are eager to be an integral part of the team’s success.
