CX Operations Leader: Scale & Insights in Manchester

CX Operations Leader: Scale & Insights in Manchester

Manchester Full-Time On-site
Melio

Melio is seeking an Operations Manager to lead the CX operations function across Customer Experience, Workforce Management, QA, Knowledge Management, Training, and CX Project Management. You will design and evolve the operating model, enabling teams to scale while delivering superior customer outcomes and business performance.

Partner with Product, Engineering, and Finance to align operational strategy with broader goals.

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Melio

Contact Details:

Melio Recruitment Team