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- Tasks: Lead the Level Lounge operations, ensuring top-notch guest experiences and financial success.
- Company: Join Meliá, a global leader in hospitality with endless growth opportunities.
- Benefits: Enjoy flexible compensation, exclusive discounts, and a loyalty rewards programme.
- Other info: Embrace diversity and sustainability in a supportive work environment.
- Why this job: Be part of a dynamic team delivering premium experiences for VIP guests.
- Qualifications: Experience in F&B management, strong leadership, and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Job mission: As the Level Lounge F&B - Outlet Manager, you will support the leadership of The Level operations, ensuring exceptional guest experiences while driving financial performance and operational excellence. You will contribute to team leadership, service quality, and the delivery of premium experiences for VIP guests.
Your responsibilities:
- Support departmental financial performance, including revenue, costs, and profitability targets.
- Monitor and control budgets, inventory, and purchasing processes in line with company standards.
- Analyse operational performance across breakfast, restaurant, room service, and events.
- Track and report on KPIs including food cost, labour efficiency, and service quality.
- Assist in the preparation and execution of the annual Food & Beverage budget.
- Ensure full compliance with HACCP, Health & Safety, and internal policies.
- Implement and maintain Meliá brand standards, service procedures, and operational guidelines.
- Support daily operations, ensuring consistency, efficiency, and high-quality guest service.
- Lead, motivate, and support the team to deliver exceptional and personalised guest experiences.
- Contribute to continuous improvement initiatives, including sustainability and departmental action plans.
What are we looking for:
- Previous experience in Food & Beverage supervision or management.
- Strong understanding of financial controls and operational KPIs.
- Passion for delivering premium guest experiences.
- Leadership and team management skills.
- Strong organisational and analytical abilities.
- Flexibility to work shifts, including weekends.
At Meliá we are all VIP. At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. We also prioritize the sustainable and responsible growth of our industry and our employees, encouraging a culture of well-being and safety within the hotel industry.
The Level Lounge F&B - Outlet Manager employer: Melia Hotels International
Contact Detail:
Melia Hotels International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Level Lounge F&B - Outlet Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Meliá or similar establishments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for delivering exceptional guest experiences shine through. Meliá loves candidates who are not just qualified but also enthusiastic about their role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or improved service quality. This will help you demonstrate your leadership skills and operational know-how during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Meliá family. Let’s make it happen!
We think you need these skills to ace The Level Lounge F&B - Outlet Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Outlet Manager role. Highlight your previous Food & Beverage management experience and any achievements that showcase your ability to drive financial performance and deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering premium guest experiences and how your leadership skills can contribute to our team. Be genuine and let your personality come through!
Showcase Your Financial Acumen: Since the role involves monitoring budgets and KPIs, make sure to mention any relevant experience you have with financial controls. We want to see how you've successfully managed costs and driven profitability in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Meliá!
How to prepare for a job interview at Melia Hotels International
✨Know Your Numbers
As an Outlet Manager, you'll need to demonstrate a strong grasp of financial controls and KPIs. Brush up on your knowledge of budgeting, food costs, and labour efficiency. Be ready to discuss how you've successfully managed these aspects in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership and team management skills. Prepare examples of how you've motivated teams to deliver exceptional guest experiences. Think about specific situations where you led by example or implemented training that improved service quality.
✨Emphasise Guest Experience
Meliá is all about delivering premium guest experiences. Be prepared to share your passion for hospitality and any innovative ideas you've implemented to enhance guest satisfaction. Highlight any feedback you've received from guests that showcases your commitment to service excellence.
✨Align with Company Values
Familiarise yourself with Meliá's commitment to equality, diversity, and sustainability. During the interview, express how your values align with theirs and provide examples of how you've contributed to a positive workplace culture or sustainable practices in your previous roles.