At a Glance
- Tasks: Lead the Food & Beverage team, ensuring exceptional service and smooth operations.
- Company: Join Meliá, a global hospitality leader with endless growth opportunities.
- Benefits: Enjoy flexible compensation, exclusive discounts, and a loyalty rewards programme.
- Other info: Embrace diversity and inclusion while contributing to a sustainable future.
- Why this job: Be part of a dynamic team, delivering memorable guest experiences in a vibrant environment.
- Qualifications: Experience in Food & Beverage or luxury hospitality, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
The world is yours with Meliá. Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.
Job Mission
As a Food & Beverage Team Leader, you will support the smooth day‑to‑day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meliá brand standards.
Benefits we offer
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Your Responsibilities
- Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service.
- Lead by example, supporting and motivating team members to achieve high service standards.
- Allocate duties and responsibilities according to operational needs and business levels.
- Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates.
- Deliver warm, personalised, and professional guest experiences at all times.
- Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations.
- Promote additional sales opportunities and maximise guest satisfaction.
- Support the induction and training of new team members in line with hotel standards.
- Assist with stock monitoring and communicate shortages or ordering requirements to management.
- Take responsibility for the outlet in the absence of management and support operational decision‑making.
- Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures.
- Anticipate guest needs and exceed expectations whenever possible.
What we are looking for
- Previous experience within Food & Beverage or luxury hospitality environments.
- Strong leadership and communication skills.
- Passion for delivering exceptional guest experiences.
- Excellent organisational skills and ability to work in a fast‑paced environment.
- Professional, proactive, and service‑driven attitude.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- High attention to detail and commitment to quality service standards.
Equal Opportunities
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritise disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is 'Towards a sustainable future, from a responsible present'. Thanks to all our collaborators, we make it possible.
The Level Lounge F&B - Outlet Manager 1 employer: Melia Hotels International
Meliá Hotels International is an exceptional employer that offers a vibrant work culture and endless opportunities for personal and professional growth. With a commitment to diversity, inclusion, and sustainability, employees can thrive in a supportive environment while enjoying unique benefits such as flexible compensation and exclusive discounts through the My MeliáRewards programme. Join our global family and embark on a rewarding journey in the luxury hospitality sector, where your passion for exceptional guest experiences will be celebrated.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land The Level Lounge F&B - Outlet Manager 1
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Meliá or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share stories that highlight your leadership skills and how you've created memorable guest experiences in the past.
✨Tip Number 3
Be proactive! If you see a position that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Research is key! Familiarise yourself with Meliá’s values and recent news. This will help you tailor your conversations during interviews and demonstrate that you’re genuinely interested in being part of their global family.
We think you need these skills to ace The Level Lounge F&B - Outlet Manager 1
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! Share specific experiences that highlight your love for hospitality and how you’ve gone above and beyond to create memorable guest experiences.
Tailor Your CV:Make sure your CV is tailored to the role of Outlet Manager. Highlight relevant experience in food and beverage, leadership skills, and any achievements that demonstrate your ability to maintain high service standards. We want to see how you fit into our Meliá family!
Be Professional Yet Personal:While professionalism is key, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can lead with warmth and authenticity, so let us see the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Melia Hotels International
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Meliá. Familiarise yourself with the menu, including daily specials and popular items, so you can confidently recommend dishes during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team to achieve high service standards, as this is crucial for the Outlet Manager role.
✨Demonstrate Your Guest-Centric Approach
Think of specific instances where you went above and beyond to enhance a guest's experience. Be ready to discuss how you anticipate guest needs and exceed expectations, as this aligns perfectly with Meliá's commitment to exceptional service.
✨Emphasise Your Flexibility and Organisational Skills
Be prepared to talk about how you manage your time and prioritise tasks in a fast-paced environment. Mention your willingness to work shifts, including evenings and weekends, to show that you're adaptable and committed to the role.
