At a Glance
- Tasks: Lead a vibrant restaurant team and create unforgettable guest experiences.
- Company: Join Meli, a global hospitality brand with a supportive family culture.
- Benefits: Competitive salary, bonuses, hotel discounts, and 29 days' holiday.
- Other info: Diverse and inclusive workplace with global career opportunities.
- Why this job: Elevate your career while inspiring others in a dynamic environment.
- Qualifications: 5+ years in senior restaurant leadership with strong team management skills.
The predicted salary is between 40000 - 50000 £ per year.
Joining Meli is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It's knowing that the world is yours - that you can elevate your career across countless destinations, all while being part of one warm, supportive and passionate family.
As STK Senior Restaurant Manager, you will lead the daily operation of one of London's most vibrant dining destinations, ensuring exceptional lunch, dinner and event experiences that reflect the energy, style and sophistication of the STK brand. You will inspire, develop and lead a high-performing team while delivering seamless service, maximising guest satisfaction and driving commercial success. Through strong leadership, operational excellence and a passion for hospitality, you will create memorable guest experiences that encourage loyalty, repeat business and continued growth.
Key Responsibilities- Support the General Manager in the day-to-day operation and strategic development of STK Restaurant
- Lead and inspire the team to deliver exceptional guest experiences and operational excellence
- Manage restaurant lunch, dinner and event service to ensure smooth and efficient operations
- Work closely with the Sales & Events team to coordinate successful group bookings and private events
- Build strong guest relationships and ensure high levels of customer satisfaction across every service
- Handle guest feedback and resolve complaints professionally, efficiently and confidently
- Drive revenue growth through upselling techniques and proactive business generation
- Create a culture where every team member contributes to sales and guest engagement
- Conduct daily briefings, debriefings and regular management meetings
- Collaborate closely with the Head Chef to continuously improve service standards and team performance
- Support recruitment, onboarding, training and ongoing development of the restaurant team
- Ensure compliance with health & safety, security and company policies
- Monitor departmental performance using financial targets, KPIs and operational reporting
- Analyse revenue, labour and cost controls to support profitability without compromising standards
- Identify opportunities for operational improvement and implement effective solutions
- Maintain high presentation, service and brand standards throughout the restaurant
- Minimum 5 years' experience in a senior restaurant leadership role within premium or lifestyle hospitality
- Strong background in high-volume restaurant and event-led operations
- Proven ability to lead, motivate and develop teams in a fast-paced environment
- Excellent guest engagement and relationship-building skills
- Commercially aware with strong financial and operational understanding
- Experience managing budgets, forecasting and cost control
- Excellent communication, leadership and interpersonal skills
- Highly organised with the ability to adapt quickly and problem-solve effectively
- Passion for food, beverage, lifestyle hospitality and memorable guest experiences
- Confident decision-maker with strong delegation and presentation skills
- Fluent in English; additional languages are highly valued
- Flexible approach to working hours in line with business demands
At Meli, our people are the heart of everything we do. Whether you're stepping into leadership or continuing to grow your expertise, you'll be part of a culture defined by respect, collaboration and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People - and that includes you.
We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and help build a responsible present and a sustainable future. If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
Restaurant Manager employer: Melia Hotels International
At Meli, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and collaboration. As a Senior Restaurant Manager in London, you will enjoy competitive compensation, global career opportunities, and a supportive environment where your leadership can shine. With access to extensive training resources and a commitment to diversity and inclusion, Meli is dedicated to helping you thrive in your hospitality career while creating memorable experiences for our guests.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on a job opening at Meli!
✨Tip Number 2
Prepare for interviews by researching Meli's values and culture. Show us how your experience aligns with our mission of delivering exceptional guest experiences. Be ready to share examples of how you've led teams and driven success in previous roles.
✨Tip Number 3
Practice your pitch! When you get the chance to meet potential employers, whether at a job fair or networking event, have a quick summary of your experience and what makes you a great fit for the STK Senior Restaurant Manager role ready to go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Meli family. Let's make your career journey unforgettable!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to creating memorable guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background aligns with what we're looking for at STK.
Highlight Leadership Experience:As a Senior Restaurant Manager, your leadership skills are crucial. Be sure to include examples of how you've successfully led teams, managed operations, and driven revenue growth in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Melia Hotels International
✨Know the Brand Inside Out
Before your interview, dive deep into Meli's values and the STK brand. Understand their mission, vision, and what sets them apart in the hospitality industry. This knowledge will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Senior Restaurant Manager, your ability to lead and inspire is crucial. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved service standards. Be ready to discuss how you can create a positive culture within the team.
✨Demonstrate Financial Acumen
Meli is looking for someone who understands budgets and financial performance. Brush up on your knowledge of revenue management, cost control, and KPIs. Be prepared to discuss how you've used these skills to drive profitability in previous roles.
✨Engage with Guest Experience Scenarios
Expect questions about handling guest feedback and ensuring satisfaction. Think of specific instances where you've turned a negative experience into a positive one. This will show your problem-solving skills and commitment to exceptional service, which is key for the role.
