At a Glance
- Tasks: Lead a vibrant restaurant team and create unforgettable guest experiences.
- Company: Join Meli, a global hospitality brand with a supportive family culture.
- Benefits: Competitive salary, bonuses, hotel discounts, and 29 days holiday.
- Other info: Diverse and inclusive workplace with global career opportunities.
- Why this job: Elevate your career while inspiring others in a dynamic environment.
- Qualifications: 5+ years in senior restaurant leadership with strong team management skills.
The predicted salary is between 40000 - 50000 £ per year.
Joining Meli is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It's knowing that the world is yours - that you can elevate your career across countless destinations, all while being part of one warm, supportive and passionate family.
As STK Senior Restaurant Manager, you will lead the daily operation of one of London's most vibrant dining destinations, ensuring exceptional lunch, dinner and event experiences that reflect the energy, style and sophistication of the STK brand. You will inspire, develop and lead a high-performing team while delivering seamless service, maximising guest satisfaction and driving commercial success. Through strong leadership, operational excellence and a passion for hospitality, you will create memorable guest experiences that encourage loyalty, repeat business and continued growth.
Key Responsibilities- Support the General Manager in the day-to-day operation and strategic development of STK Restaurant
- Lead and inspire the team to deliver exceptional guest experiences and operational excellence
- Manage restaurant lunch, dinner and event service to ensure smooth and efficient operations
- Work closely with the Sales & Events team to coordinate successful group bookings and private events
- Build strong guest relationships and ensure high levels of customer satisfaction across every service
- Handle guest feedback and resolve complaints professionally, efficiently and confidently
- Drive revenue growth through upselling techniques and proactive business generation
- Create a culture where every team member contributes to sales and guest engagement
- Conduct daily briefings, debriefings and regular management meetings
- Collaborate closely with the Head Chef to continuously improve service standards and team performance
- Support recruitment, onboarding, training and ongoing development of the restaurant team
- Ensure compliance with health & safety, security and company policies
- Monitor departmental performance using financial targets, KPIs and operational reporting
- Analyse revenue, labour and cost controls to support profitability without compromising standards
- Identify opportunities for operational improvement and implement effective solutions
- Maintain high presentation, service and brand standards throughout the restaurant
- Minimum 5 years' experience in a senior restaurant leadership role within premium or lifestyle hospitality
- Strong background in high-volume restaurant and event-led operations
- Proven ability to lead, motivate and develop teams in a fast-paced environment
- Excellent guest engagement and relationship-building skills
- Commercially aware with strong financial and operational understanding
- Experience managing budgets, forecasting and cost control
- Excellent communication, leadership and interpersonal skills
- Highly organised with the ability to adapt quickly and problem-solve effectively
- Passion for food, beverage, lifestyle hospitality and memorable guest experiences
- Confident decision-maker with strong delegation and presentation skills
- Fluent in English; additional languages are highly valued
- Flexible approach to working hours in line with business demands
At Meli, our people are the heart of everything we do. Whether you're stepping into leadership or continuing to grow your expertise, you'll be part of a culture defined by respect, collaboration and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People - and that includes you.
We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and help build a responsible present and a sustainable future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
Restaurant Manager employer: Melia Hotels International
Meli is an exceptional employer that offers a vibrant and supportive work culture, where your career can flourish across over 350 hotels worldwide. As a Senior Restaurant Manager in London, you will enjoy competitive compensation, extensive benefits including health plans and hotel discounts, and unparalleled opportunities for personal and professional growth within a passionate team dedicated to delivering memorable guest experiences. Join us to be part of a family that values respect, collaboration, and diversity, ensuring every team member feels inspired and empowered.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local restaurants to chat with managers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research the company! Before any interview, dive into Meli's values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to creating memorable guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background aligns with what we're looking for at Meli.
Highlight Leadership Experience:As a Senior Restaurant Manager, showcasing your leadership skills is crucial. Include examples of how you've successfully led teams, managed operations, and driven revenue growth in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Melia Hotels International
✨Know the Meli Brand
Before your interview, dive deep into understanding Meli's values and mission. Familiarise yourself with their unique dining experiences and what sets STK apart from other restaurants. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As a Senior Restaurant Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate, develop talent, and create a positive work environment. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and guest engagement strategies. Think about situations where you've had to handle guest complaints or improve service standards. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and driving revenue growth, brush up on your financial knowledge. Be prepared to discuss how you've previously managed costs, forecasted budgets, and implemented strategies to increase profitability without compromising service quality.
