At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Meliá, a leading global hospitality company with a vibrant culture.
- Benefits: Enjoy competitive pay, hotel discounts, and 28 days' holiday.
- Other info: Flexible shifts and opportunities for growth within a diverse team.
- Why this job: Kickstart your career in hospitality while working in a dynamic environment.
- Qualifications: Experience in food & beverage is a plus; passion for customer service is essential.
The predicted salary is between 16308 - 16308 £ per year.
Food & Beverage Assistant
Department
Food & Beverage
Location
London, UK
Reports to
Food & Beverage Manager / Restaurant Manager / Assistant Food & Beverage Manager
Employment Type
Full-Time / Part-Time / Casual (depending on business needs)
Salary
16308.47 for 24hrs + Service Charge
What's in it for you?
- Global career opportunities across more than 350 hotels worldwide.
- Hotel and Food & Beverage discounts for you, your friends and family.
- Company pension scheme.
- Service Charge.
- Loyalty rewards and Refer-a-Friend bonus.
- 28 days' holiday including bank holidays (pro-rata where applicable).
- Access to Meliá's global learning platform for continuous professional development.
- High-street discounts through Perks at Work.
- Meals on duty.
- Career development within one of the world's leading hospitality companies.
- Mission
As a Food & Beverage Assistant, you will support the daily operation of our Food & Beverage outlets by delivering friendly, efficient and personalised service to every guest.
Working alongside the wider Food & Beverage team, you will help create memorable dining experiences while ensuring all service standards, operational procedures and brand expectations are consistently met.
Key Responsibilities
- Deliver warm, professional and personalised service, ensuring every guest enjoys an exceptional dining experience.
- Prepare restaurant and bar areas before each service, ensuring tables, equipment and service stations are fully set to brand standards.
- Assist with the efficient service of food and beverages, ensuring orders are delivered accurately and promptly.
- Maintain excellent knowledge of menus, daily specials and hotel facilities to confidently assist guests and promote additional products and services.
- Support Waiters and Chef de Rang throughout service to ensure smooth operations and excellent teamwork.
- Attend daily team briefings and communicate effectively regarding VIP guests, special events, menu changes and operational priorities.
- Handle guest requests and resolve service issues professionally, escalating concerns where appropriate to ensure guest satisfaction.
- Maintain high standards of cleanliness, presentation and food safety while following all Health & Safety procedures and departmental Standard Operating Procedures.
- Minimise waste and handle equipment, crockery and glassware carefully to prevent breakages and ensure operational efficiency.
- Participate in ongoing training and development programmes while demonstrating the Meliá values and commitment to service excellence.
What We're Looking For
- Previous experience in a Food & Beverage, restaurant, bar or hospitality environment is desirable.
- Passion for delivering exceptional customer service with a genuine desire to exceed guest expectations.
- Excellent communication and interpersonal skills with a friendly, positive and professional attitude.
- Strong teamwork skills and the ability to work collaboratively in a fast-paced environment.
- High attention to detail and commitment to maintaining exceptional service standards.
- Ability to remain calm, organised and efficient under pressure.
- Flexibility to work a variety of shifts, including evenings, weekends and public holidays.
- Basic knowledge of food hygiene and Health & Safety practices, or willingness to learn.
- Smart personal presentation and a positive attitude that reflects the Meliá brand.
- Eagerness to learn, develop new skills and build a long-term career within an international hospitality company.
- "The world is yours with Meliá"
At Meliá, our people are at the heart of everything we do.
Whether you are starting your hospitality journey or developing your expertise, you will become part of a culture built on respect, collaboration and passion.
We invest in your growth, celebrate your achievements and create opportunities for you to develop your career across our global portfolio.
We are all Very Inspiring People - and that includes you.
Our Commitment to Diversity & Inclusion
At Meliá, we are proud to be an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued and empowered to succeed.
We also believe in responsible tourism and sustainability, working every day towards a better future for our people, our communities and our planet.
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Part-time Food and Beverage Assistant employer: Melia Hotels International
Meliá Hotels International is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With flexible working hours and opportunities for growth within the luxury hospitality sector, you will be part of a dynamic team dedicated to creating memorable experiences for our guests in the heart of Greater London.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Food and Beverage Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Melia Hotels International and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part-time Food and Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Melia Hotels International that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Melia Hotels International.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Melia Hotels International get a sense of who you are beyond your experience!
How to prepare for a job interview at Melia Hotels International
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Melia Hotels International and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
