At a Glance
- Tasks: Welcome guests and provide exceptional customer service in a vibrant hotel environment.
- Company: Join the Meliá family, a global leader in hospitality with endless growth opportunities.
- Benefits: Competitive salary, discounts, health plans, gym access, and complimentary meals on duty.
- Other info: Opportunities for language learning and career progression within a diverse and inclusive team.
- Why this job: Be part of an inspiring journey in a dynamic hotel setting with cultural experiences.
- Qualifications: Experience in hospitality, excellent communication skills, and a warm, professional attitude.
The predicted salary is between 20000 - 25000 £ per year.
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you.
Explore Newcastle’s most exciting new 4* lifestyle hotel, perfect for business and leisure. Located on the historical Quayside, Innside Newcastle has 161 bedrooms with a contemporary European design, 5 conference suites, and a Gino D’Acampo restaurant and terrace overlooking the Tyne.
Part-Time Contract - 24 Hours (3 Days per Week)
Job Summary: At INNSiDE, the receptionist is the first person to warmly welcome our guests, and therefore one of our most important assets. The receptionist provides an efficient and courteous service to guests, ensuring excellent customer care and intuition, anticipating our guests' needs tailored to their stay.
What are we looking for?
- Experience in a similar role, ideally in a similar size hospitality environment
- Excellent and effective communicator, natural warmth and professionalism
- Problem solving and complaint handling skills
- Flexibility and adaptability
- Ability to use own initiative and work within department guidelines
Your Benefits include:
- A competitive salary and incentives
- Excellent discounts through our global My Melia Reward programme for you, your family and friends
- A health cash plan to claim money back and access lots of ways to support your physical and mental wellbeing
- Perkbox, with access to 1000s of deals and discounts
- Complimentary gym access to support your physical wellbeing (some restrictions at peak times)
- Lots of opportunities to develop and progress as part of our global family Melia Hotels International
- Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
- An array of diversity, inclusion, and social events and activities creating opportunities to celebrate
- Complimentary meals on duty
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
Hotel Receptionist in Newcastle employer: Melia Hotels International
Meliá Hotels International is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With flexible working hours and opportunities for growth within the luxury hospitality sector, you will be part of a dynamic team dedicated to creating memorable experiences for our guests in the heart of Greater London.
Contact Details:
Melia Hotels International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Newcastle
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Melia Hotels International and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hotel Receptionist in Newcastle
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Melia Hotels International that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Melia Hotels International.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Melia Hotels International get a sense of who you are beyond your experience!
How to prepare for a job interview at Melia Hotels International
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Melia Hotels International and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
